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Department of
SOCIAL SERVICES

Community Care Licensing


HOME CARE ORGANIZATION EVALUATION REPORT

Facility Number: 374700213
Report Date: 11/06/2024
Date Signed: 11/06/2024 01:35:20 PM

Document Has Been Signed on 11/06/2024 01:35 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME:LOVING HANDSFACILITY NUMBER:
374700213
ADMINISTRATOR/
DIRECTOR:
GALLO, MARTHAFACILITY TYPE:
300
ADDRESS:1227 ARMORLITE DR APT. 102TELEPHONE:
(442) 237-8655
CITY:SAN MARCOSSTATE: CAZIP CODE:
92069
CAPACITY: CENSUS: DATE:
11/06/2024
Annual/RandomUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
10:30 AM
MET WITH:Juan GalloTIME VISIT/
INSPECTION COMPLETED:
12:45 PM
NARRATIVE
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On 11/6/24 Home Care Services Bureau (HCSB) Enforcement Analyst, Adrian Mangina arrived at the business office of Loving Hands for a Biennial inspection. No one was home so EA called Designee Juan Gallo who arrived shortly thereafter. Upon Designee's arrival, the Enforcement Analyst identified herself and was greeted Juan Gallo, Analyst Mangina observed the proper posting of business hours and license. The analyst was provided an area in which the review of personnel and administrative files could be performed. Designee provided Analyst with current Certificate of Insurance showing that professional liability policy, worker's compensation, and dishonesty bond are current. Three employee files were reviewed.

Upon completion of the file review the analyst discussed the findings of the inspection with Designee Gallo. The analyst informed the representative named above of the deficiencies found and explained they would be noted on the HCS809-D form. In addition, the Designee was provided a copy of the HCS9058 Appeal Rights form.

LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE: DATE: 11/06/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 11/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

HCS809 (FAS) - (06/04)
Page: 1 of 3
Document Has Been Signed on 11/06/2024 01:35 PM - It Cannot Be Edited


Created By: Adrian L Mangina On 11/06/2024 at 12:25 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814

FACILITY NAME: LOVING HANDS

FACILITY NUMBER: 374700213

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 11/06/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/07/2024
Section Cited
1796.44(b)(2)
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Training Requirements An affiliated home care aide shall complete a minimum of five hours of entry-level training prior to presence with a client, as follows: Two hours of orientation training regarding his or her role as caregiver and the applicable terms of employment.,Three hours of safety training, including basic safety precautions, emergency procedures, and infection control.
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This requirement was not met as evidenced by:
Based on file review, it was determined that 3 of 3 reviewed staff files did not have entry-level training training a finding which poses an immediate health and safety risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE: DATE: 11/06/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 11/06/2024
LIC809 (FAS) - (06/04)
Page: 2 of 3
Document Has Been Signed on 11/06/2024 01:35 PM - It Cannot Be Edited


Created By: Adrian L Mangina On 11/06/2024 at 12:30 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814

FACILITY NAME: LOVING HANDS

FACILITY NUMBER: 374700213

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 11/06/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/04/2024
Section Cited
1796.44(c)
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Training Requirements:In addition to the requirements in subdivision (b), an affiliated home care aide shall complete a minimum of five hours of annual training. The annual training shall relate to core competencies and be population specific, which shall include, but not be limited to, the following areas:(1) Clients’ rights and safety.
(2) How to provide for, and respond to, a client’s daily living needs,(3) How to report, prevent, and detect abuse and neglect, (4) How to assist a client with personal hygiene and other home care services, (5) If transportation services are provided, how to safely transport a client.
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This requirement was not met as evidenced by:

Based on file review, it was determined that reference #1, #2, and #3 did not completed required annual training for one or more years a finding which poses a potential health and safety risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE: DATE: 11/06/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 11/06/2024
LIC809 (FAS) - (06/04)
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