374844880-9-5-2024-10-CC-CMAZ-D9XM7W-20241011092209

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374844880
Report Date: 09/05/2024
Date Signed: 09/05/2024 01:55:45 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/09/2024 and conducted by Evaluator Kelli Waters

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20240809163411

FACILITY NAME:	LEAPS AND BOUNDS		FACILITY NUMBER:	374844880
ADMINISTRATOR:	VALERIE RODRIGUEZ		FACILITY TYPE:	830
ADDRESS:	270 WEST CREST STREET		TELEPHONE:	(408) 420-1682
CITY:	ESCONDIDO	STATE: CA	ZIP CODE:	92025
CAPACITY:	18	CENSUS: 14	DATE:	09/05/2024
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Alinah Lopez		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

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-Facility has roaches
-Staff hit a child on the hand

INVESTIGATION FINDINGS:

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On 09/05/24, Licensing Program Analyst (LPA) Kelli Waters, arrived for the purpose of delivering the findings on the above stated allegation.LPA met with acting Director, Alinah Lopez and as well as interim Director, Lianne Holgate. On 08/15/24, LPA conducted a health and safety inspection, and no immediate concerns were observed. LPA conducted interviews with and gathered pertinent evidence.

On 08/04/24, this agency received allegations the facility had cockroaches and that a staff hit a child on the hand.

Regarding the allegation of facility having cockroaches, during facility inspection on 08/15/24 and on subsequent visit conducted on this date, LPA did observe minor evidence of cockroach dropping and shed skin shells in the kitchen area but did not witness any live insects. Interviews revealed that staff have seen evidence of dead cockroaches in the kitchen area after the pest control company sprays, however 4 out of 4 staff interviewed had not seen live cockroaches and confirmed that the kitchen was cleaned regularly. Record review revealed that facility has had a contract for pest control services at least monthly since January 2024 and traps in the kitchen area were also witnessed by LPA. Evidence shows that proper techniques have been followed to remediate the cockroaches in the facility and there is no evidence of an infestation.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelli Waters
LICENSING EVALUATOR SIGNATURE:	DATE: 09/05/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20240809163411

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEAPS AND BOUNDS	FACILITY NUMBER: 374844880
	VISIT DATE: 09/05/2024

NARRATIVE

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Regarding the allegation of a child being hit on the hand, LPA conducted confidential interviews with staff and was unable to corroborate the incident having taken place. Staff interviews revealed that they had not witnessed any staff hitting or slapping a child on the hand, however LPA verified that the facility has had multiple infant staff leave in the last few months and have been using a staffing company to provide substitute teachers and assistants. LPA also interviewed a staff who had made a comment about a child getting hit; however, the witness was unable to corroborate allegation and/or provide any details of the incident.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted. A copy of this report was provided to the facility.

This report must be made available for public review for 3 years upon request.

A notice of site visit was given and must be posted for 30 days.

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelli Waters
LICENSING EVALUATOR SIGNATURE:	DATE: 09/05/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2024

LIC9099 (FAS) - (06/04)

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