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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374844880
Report Date: 10/23/2024
Date Signed: 10/23/2024 10:31:27 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/30/2024 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240930165824
FACILITY NAME:LEAPS AND BOUNDSFACILITY NUMBER:
374844880
ADMINISTRATOR:VALERIE RODRIGUEZFACILITY TYPE:
830
ADDRESS:270 WEST CREST STREETTELEPHONE:
(408) 420-1682
CITY:ESCONDIDOSTATE: CAZIP CODE:
92025
CAPACITY:18CENSUS: 13DATE:
10/23/2024
UNANNOUNCEDTIME BEGAN:
10:35 AM
MET WITH:Melissa KepnerTIME COMPLETED:
10:50 AM
ALLEGATION(S):
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Facility is operating over capacity.
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegation. LPA met with Regional Director Melissa Kepner, informing her of the reason for todays visit. LPA toured the facility, conducted census, and verified facility staff and children enrollment.

On September 30th, 2024, Community Care Licensing (CCL) received a complaint alleging that Facility is operating over capacity.

Based on interviews conducted, it was disclosed that classrooms are always kept in ratio at all times. It was stated that subs are called in, children are shifted to other classrooms, management steps into the classroom to support and/or classrooms combine in order to maintain ratio.

See LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20240930165824
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEAPS AND BOUNDS
FACILITY NUMBER: 374844880
VISIT DATE: 10/23/2024
NARRATIVE
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Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Regional Director, Melissa Kepner, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Regional Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2