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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374844882
Report Date: 03/28/2023
Date Signed: 03/28/2023 10:37:59 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/01/2023 and conducted by Evaluator Sumayya Habeebulla
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230301140647
FACILITY NAME:LEAPS AND BOUNDSFACILITY NUMBER:
374844882
ADMINISTRATOR:LIANNE HOLGATEFACILITY TYPE:
850
ADDRESS:270 WEST CREST STREETTELEPHONE:
(760) 480-9787
CITY:ESCONDIDOSTATE: CAZIP CODE:
92025
CAPACITY:66CENSUS: 44DATE:
03/28/2023
UNANNOUNCEDTIME BEGAN:
09:55 AM
MET WITH:Lianne HolgateTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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- Day care child wandered away from the facility unattended.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Sumayya Habeebulla arrived at the facility for the purpose of conducting a subsequent complaint visit, which includes concluding the investigation and delivering the investigation findings regarding the compliant investigation initiated on 03/01/23. LPA met with Director Lianne Holgate and discussed the above allegation.

On 03/08/23 LPA Habeebulla conducted interviews with the Director and 4 staff members, LPA also interviewed 1 staff member via phone on 03/24/23. Additionally, LPA also interviewed an eyewitness to the incident on 03/10/23. All of whom are pertinent to this investigation. Along with interviews, the investigation revealed that:

See LIC 9099C for continuation
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20230301140647
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEAPS AND BOUNDS
FACILITY NUMBER: 374844882
VISIT DATE: 03/28/2023
NARRATIVE
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There is an allegation that a Day care child wandered away from the facility unattended. On 02/27/23 between the time of 4 PM to 5 :30 PM, C1 exited the facility through the two doors leading to the parking area. In the Parking area, C1 wandered to the left of the facility walking towards Escondido Blvd. It is unknown for how long C1 has been outside the facility. A parent had arrived at the facility to pick up her children and saw C1 near the busy street. As per the eye witness, there were no Adults observed near the child at the time, The eye witness quickly got to the child as he was about to get onto the street. The eye witness took the child inside the facility and approached the infant teacher assuming the child was from the infant classroom. Upon arrival it was noticed that the child was in the care of the after-school staff and they had not realized that the child had wandered off from the group and exited the facility.

Based on the information obtained through interviews, it was determined that on 02/27/23 the afterschool staff did not have complete supervision of the children in care and did not realize C1 had left the classroom and exited the facility until the Parent had brought the child back in.

From the information received by interviews with staff, and eye witness the above allegation of Care and Supervision has been Substantiated at this time.

If a civil penalty has been assessed during this inspection, payment is due when billed and the check(s) or money orders shall be made payable to the “California Department of Social Services”. You will receive an invoice in the mail. Do not send money until you receive your invoice. Do not send cash.


See LIC 809D for deficiencies cited.

An exit interview was conducted with the Director Lianne Holgate, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20230301140647
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEAPS AND BOUNDS
FACILITY NUMBER: 374844882
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/28/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/29/2023
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary...(1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual ...
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The Director agrees to review Title 22 section with staff and retrain on the Responsibility for Providing Care and Supervision. The Director will provide a written statement of understanding/compliance to the Department by the due date.
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This requirement was not met as evidenced by: Based on interviews the after-school staff did not realize a child had left the classroom and exited the building and was only aware of it when a parent brought the child back into the facility.

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Director will provide LIC 9224 to all parents enrolled for a period of one year and keep a copy in the child's file for review by the Department.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3