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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374844882
Report Date: 02/05/2025
Date Signed: 02/05/2025 01:14:20 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/27/2025 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250127132755
FACILITY NAME:LEAPS AND BOUNDSFACILITY NUMBER:
374844882
ADMINISTRATOR:MIRIAM MORENOFACILITY TYPE:
850
ADDRESS:270 WEST CREST STREETTELEPHONE:
(760) 480-9787
CITY:ESCONDIDOSTATE: CAZIP CODE:
92025
CAPACITY:66CENSUS: 40DATE:
02/05/2025
UNANNOUNCEDTIME BEGAN:
11:50 AM
MET WITH:Miriam MorenoTIME COMPLETED:
01:20 PM
ALLEGATION(S):
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Staff did not ensure daycare was free from pests
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose initiating and delivering the complaint findings on the above-referenced allegation. LPA met with Director Miriam Moreno, informing her of the reason for todays visit. LPA toured the facility, conducted census, and verified facility staff and children enrollment. LPA interviewed 5 staff members and reviewed pest control receipts from September 2024 to January 2025.

On January 27th, 2025, Community Care Licensing (CCL) received a complaint alleging that staff did not ensure daycare was free from pests.


See LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20250127132755
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEAPS AND BOUNDS
FACILITY NUMBER: 374844882
VISIT DATE: 02/05/2025
NARRATIVE
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Based on interviews conducted, 5 out of 5 staff members disclosed that they have not seen any pest activity for months. However, based on LPA Messerschmidt's observation in the kitchen, LPA observed mice droppings and 1 dead cockroach in the pantry area. Lastly, based on record review of pest control receipts, it was documented that pest control had seen pest activity over the past few months and was asked to treat for mice and cockroaches based on activity being reported.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is enough evidence to prove that the alleged violations did occur. Therefore, the allegations are SUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Miriam Moreno, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 10-CC-20250127132755
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEAPS AND BOUNDS
FACILITY NUMBER: 374844882
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/05/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/14/2025
Section Cited
CCR
101238(a)(1)
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Buildings and Grounds:(a)The child care center shall be clean, safe, sanitary and....(1) The licensee shall take measures to keep the center free of flies, other insects, and rodents.
This requirement was not met as evidenced by,
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Director stated they will increase staff cleaning classrooms and kitchen. Director also stated they will talk with the cleaning company to ensure they are cleaning all floors and crevices and reporting ant pest sightings. Director will document this plan and have staff sign and submit proof to LPA via email.
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Based on LPA observation in the kitchen, LPA observed mice droppings and 1 dead cockroach in the pantry area. Lastly, based on record review of pest control receipts, it was documented that pest control had seen pest activity over the past few months and was asked to treat for mice and cockroaches based on activity being reported. This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3