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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374844889
Report Date: 04/03/2025
Date Signed: 04/03/2025 10:44:59 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2025 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250324095437
FACILITY NAME:LEARNING JUNGLE ESCONDIDOFACILITY NUMBER:
374844889
ADMINISTRATOR:NICHELLE GISSLERFACILITY TYPE:
830
ADDRESS:1748 S. ESCONDIDO BLVDTELEPHONE:
(760) 739-9179
CITY:ESCONDIDOSTATE: CAZIP CODE:
92025
CAPACITY:20CENSUS: 15DATE:
04/03/2025
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Harpreet RandhawaTIME COMPLETED:
09:40 AM
ALLEGATION(S):
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Staff do not ensure the facility is free of pests or insects
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose initiating and delivering the complaint findings on the above-referenced allegation. LPA met with Director Harpreet Randhawa, informing her of the reason for todays visit. LPA toured the facility, conducted census, and verified facility staff and children enrollment. LPA interviewed 8 staff members.

On March 24th, 2025, Community Care Licensing (CCL) received a complaint alleging that staff do not ensure the facility is free of pests or insects.


See LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20250324095437
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING JUNGLE ESCONDIDO
FACILITY NUMBER: 374844889
VISIT DATE: 04/03/2025
NARRATIVE
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When it comes to allegation that staff do not ensure the facility is free of pests or insects, based on interviews conducted, 5 out of 8 staff members disclosed that they have seen cockroaches in the kitchen area. Based on LPA's observations, LPA witnessed 3 cockroaches on the kitchen counter, no mice droppings were observed but LPA observed a few mouse traps near the laundry area and in the kitchen closet. Based on records reviewed, facility has pest control that comes out at least twice a month but only treats the exterior of the building.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is enough evidence to prove that the alleged violations did occur. Therefore, the allegations are SUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Harpreet Randhawa, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20250324095437
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEARNING JUNGLE ESCONDIDO
FACILITY NUMBER: 374844889
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/03/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/11/2025
Section Cited
CCR
101238(a)(1)
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Buildings and Grounds:(a)The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.(1) The licensee shall take measures to keep the center free of flies, other insects, and rodents.
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Director stated that they will contact pest control to treat the interior of the facility and request the cleaning crew to come and do a deep cleaning of the kitchen. Director will send proof of visits with what was completed to LPA via email.
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This requirement was not met as evidenced by, LPA observed 3 cockroaches on kitchen counter and based on interviews 5 out of 8 staff members stated they have seen cockroaches in the kitchen area. This is a potential health and safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3