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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374844889
Report Date: 10/07/2025
Date Signed: 10/07/2025 12:58:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2025 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250929105519
FACILITY NAME:LEARNING JUNGLE ESCONDIDOFACILITY NUMBER:
374844889
ADMINISTRATOR:HARPREET RANDHAWAFACILITY TYPE:
830
ADDRESS:1748 S. ESCONDIDO BLVDTELEPHONE:
(760) 739-9179
CITY:ESCONDIDOSTATE: CAZIP CODE:
92025
CAPACITY:20CENSUS: 16DATE:
10/07/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Harpreet RandhawaTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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9
Facility is out of ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of initiating a complaint investigation and delivering complaint findings regarding the above-mentioned allegation. LPA met with the Director, Harpreet Randhawa informing her of the purpose for the visit. LPA interviewed 8 staff members.

During this visit, LPA toured the facility and took census. LPA observed that during this time, the center was operating within ratio and noted that the classrooms were adequately staffed. There were 16 children with 9 staff members present.

On September 29th, 2025, Community Care Licensing (CCL) received a complaint alleging that facility is out of ratio.

See LIC9099-C

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250929105519
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING JUNGLE ESCONDIDO
FACILITY NUMBER: 374844889
VISIT DATE: 10/07/2025
NARRATIVE
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Regarding allegation that facility has been operating out of ratio, based on interviews conducted 7 of 8 staff members disclosed that they are operating within the 1:4 ratio. Based on record review, infant classrooms appeared to be in ratio.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Harpreet Randhawa, and a copy was provided. Appeal rights were discussed and provided during the exit interview. A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2