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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374844889
Report Date: 05/04/2026
Date Signed: 05/04/2026 09:43:57 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2026 and conducted by Evaluator Tricia Danielson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260410155250
FACILITY NAME:LEARNING JUNGLE ESCONDIDOFACILITY NUMBER:
374844889
ADMINISTRATOR:HARPREET RANDHAWAFACILITY TYPE:
830
ADDRESS:1748 S. ESCONDIDO BLVDTELEPHONE:
(760) 739-9179
CITY:ESCONDIDOSTATE: CAZIP CODE:
92025
CAPACITY:20CENSUS: 7DATE:
05/04/2026
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Kerry Backues, Assistant DirectorTIME COMPLETED:
09:50 AM
ALLEGATION(S):
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Staff left child unattended
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegation listed above. LPA met with Assistant Director Kerry Backues and explained the purpose of the investigation. At the time of today’s visit, the infant center had a total of 12 infants enrolled and 7 infants were present.
Regarding the allegation “Staff left child unattended”, it was alleged that infant Child #1 (C1) was not accounted for during transition from playground time back to classroom just prior to lunch. Interviews with five (5) of five (5) staff indicated C1 did not transition into the classroom as planned prior to the classroom doors being closed. Interviews revealed C1 was observed to be alone on the infant playground by Staff #1 (S1), who is a preschool teacher and who was on the preschool playground at the time the infant teaching staff had shut the infant classroom doors. Although C1 was visible to S1, S1 was not assigned to C1’s preschool or class nor were they responsible for C1’s supervision. Furthermore, S1’s physical location would have prevented S1’s ability to intervene should C1 have required assistance. Lastly, records reviewed revealed S1 was working as an assistant, not a teacher at the time of the incident.
(CONTINUED ON LIC 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20260410155250
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING JUNGLE ESCONDIDO
FACILITY NUMBER: 374844889
VISIT DATE: 05/04/2026
NARRATIVE
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(CONTINUED FROM LIC 9099)
Based on LPA’s observations, interviews conducted, and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, are being cited on the attached LIC 9099-D. An exit interview was conducted, and this report was reviewed with and provided to Assistant Director Backues. Appeal Rights were also discussed and provided. An LIC 9213- Notice of Site Visit was also issued and must remain posted near the main entrance for 30 days. Non-compliance with posting will result in a $100 fine. This report must be accessible to the public for three years.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20260410155250
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEARNING JUNGLE ESCONDIDO
FACILITY NUMBER: 374844889
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/04/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/15/2026
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision(a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in...101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by:
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The licensee stated the school has instituted a new procedure for transitions which utilizes a role call and face recognition. Licensee will submit a written statement detailing this procedure by the POC due date.
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The Licensee did not comply with the regulation cited above. Based on interviews conducted and LPA observations, C1 was left unattended on the infant playground which posed a potential health, safety, and personal rights risk to C1.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3