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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374845326
Report Date: 01/29/2025
Date Signed: 01/29/2025 10:26:11 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/02/2025 and conducted by Evaluator Kelly Gerth
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250102122501
FACILITY NAME:QCS CHILDREN'S CORNERFACILITY NUMBER:
374845326
ADMINISTRATOR:YADIRA LOPEZFACILITY TYPE:
850
ADDRESS:610 N. REDONDO DRIVE SUITE GTELEPHONE:
(760) 754-1577
CITY:OCEANSIDESTATE: CAZIP CODE:
92057
CAPACITY:85CENSUS: 39DATE:
01/29/2025
UNANNOUNCEDTIME BEGAN:
08:39 AM
MET WITH:Site Supervisor Yadira Lopez TIME COMPLETED:
10:03 AM
ALLEGATION(S):
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Staff did not keep daycare child’s personal information confidential
INVESTIGATION FINDINGS:
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 On the above listed date and time, Licensing Program Analyst (LPA) Kelly Gerth made an unannounced visit and met with QCS Childrens Corner Child Care Center (CCC) Site Supervisors Yadira Lopez and Sandra M. Duvvuri to deliver the findings from a complaint made to Community Care Licensing (CCL) on January 02, 2025. The complaint CCL received stated the following allegations: Staff did not keep daycare child’s personal information confidential.
On 01/03/2025, LPA Kelly Gerth made an unannounced visit to conduct investigations regarding the complaint of the above allegation. During the investigation, confidential interviews were conducted with staff (S1-S4), video footage reviewed and obtained copies of pertinent records that included: facility roster, pictures, reports, and communication records. Additional interviews were conducted on 01/06/25 and 01/09/25 with the reporting party and center staff.
Regarding the allegation Staff did not keep daycare child’s personal information confidential, based on interviews conducted, observations and evidence collected, LPA Gerth was unable to corroborate the allegation.
See Next Page
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250102122501
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: QCS CHILDREN'S CORNER
FACILITY NUMBER: 374845326
VISIT DATE: 01/29/2025
NARRATIVE
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Additionally, student file information that is available for staff to review includes the student sign in and out sheet and emergency contact information form for student drop off and pick up, and neither of these records contain personal information discussed in the allegation.
Staff interviews conducted also revealed that it is not within policy nor common practice for staff to discuss any child’s personal information with any other families, and staff deny being asked directly and/or revealing personal information of others enrolled in the CCC to anyone. Therefore, at this time there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegation is UNSUBSTANTIATED.

A copy of this report, appeal rights and Notice of Site Visit were provided to Site Supervisors Yadira Lopez and Sandra M. Duvvuri and was reminded that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2