<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374845606
Report Date: 03/09/2026
Date Signed: 03/09/2026 01:44:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2026 and conducted by Evaluator Saraliz Velando
COMPLAINT CONTROL NUMBER: 51-CC-20260305090839
FACILITY NAME:VISION TRILINGUAL PRESCHOOL SAN MARCOSFACILITY NUMBER:
374845606
ADMINISTRATOR:KARYNE BEGINFACILITY TYPE:
850
ADDRESS:403 N TWIN OAKS VALLEY RD #114TELEPHONE:
(581) 998-6988
CITY:SAN MARCOSSTATE: CAZIP CODE:
92069
CAPACITY:60CENSUS: 30DATE:
03/09/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Director, Karyne BeginTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is not maintaining a safe, healthy environment for children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
This is an amended report:
On 11/6/25, Licensing Program Analyst (LPA) Saraliz Velando conducted an unannounced initial 10-Day inspection for a complaint received on 3/5/26. The LPA met with the Director, Karyne Begin. There were 30 children and 8 staff present today. Based on observation, file review and staff interviews, there was not enough evidence to support the above allegation. During staff interviews, it was found that while there is toileting available in the Toddler Play area, it is used for urgent bathroom use to prevent potty accidents. The facility provides a restroom in the building for children. The outdoor toileting area contains gloves provided for staff and soap and water available for hand washing for staff and children. The Toddler play area offers toileting in case of urgency for the children in care, but it is not a required regulation. LPA conducted an unannounced inspection of the Toddler Outdoor Play area and observed the changing table and portable potty to be clean and sanitary. During staff interviews, there was not enough evidence to show that staff do not clean their hands after helping children with toileting. LPA also observed cleaning solution and disinfectant available at the changing station in between uses. Although the allegation may have happened or is valid, there is not enough evidence to prove that the alleged violation occurred, therefore the above allegation is found to be Unsubstantiated. No deficiencies were cited today. A copy of this report and appeal rights were given. A notice of site visit was posted and must remain for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1