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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374845606
Report Date: 11/06/2025
Date Signed: 11/06/2025 11:10:21 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2025 and conducted by Evaluator Saraliz Velando
COMPLAINT CONTROL NUMBER: 51-CC-20250822083540
FACILITY NAME:VISION TRILINGUAL PRESCHOOL SAN MARCOSFACILITY NUMBER:
374845606
ADMINISTRATOR:KARYNE BEGINFACILITY TYPE:
850
ADDRESS:403 N TWIN OAKS VALLEY RD #114TELEPHONE:
(760) 752-1791
CITY:SAN MARCOSSTATE: CAZIP CODE:
92069
CAPACITY:60CENSUS: 0DATE:
11/06/2025
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Director, Karyne BeginTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Staff did not folllow proper sign out procedures.
2. Staff left child unattended in a dark room.
3. Staff did not report child’s injury to authorized representative.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/6/25, Licensing Program Analyst (LPA) Saraliz Velando conducted an unannounced visit to deliver findings for a complaint received on 8/22/25. The LPA met with the Director, Karyne Begin. LPA met the Director at an offsite location due to the facility undergoing repairs at this time and also in inactive status. Based on file review and staff interviews, there was not enough proof of the allegation that staff did not report child’s injury to an authorized representative. Based on staff interviews, there was also not enough evidence to prove that staff left children unattended in a dark room. The child was picked up during nap time and so the room was dark and a staff member that retrieved the child from the room was the only one that entered the napping room and so the person picking up the child could not have seen that there were other people in the classroom. Information from interviews show that there were other staff and children not visible from outside the classroom door. As for the allegation of staff did not follow proper sign in/out procedures, the facility has passcodes for persons authorized to pick up children and records showed the different codes that were used to pick up the child. While passcodes were present showing Child 1 was signed in and out, other parties were sharing codes, so it is unclear if Child 1 was signed in and out properly. Although the allegations may have happened or are valid, there is not enough evidence to prove that the alleged violations occurred, therefore the above allegations are found to be unsubstantiated. No deficiencies were cited today.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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