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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376100011
Report Date: 06/21/2022
Date Signed: 06/21/2022 01:16:16 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2022 and conducted by Evaluator Joelle Redding
COMPLAINT CONTROL NUMBER: 51-CC-20220412170117
FACILITY NAME:EL-GHOROURY, MELANIE FAMILY CHILD CAREFACILITY NUMBER:
376100011
ADMINISTRATOR:MELANIE EL-GHOROURYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 652-5211
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:14CENSUS: 0DATE:
06/21/2022
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Licensee Melanie El-GhorouryTIME COMPLETED:
01:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Adult in facility made an inappropriate comment towards day-care child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/21/22 @ 12:45 p.m., Licensing Program Analyst, Joelle Redding, made an unannounced visit to deliver findings on the above allegation.During the investigation, LPA conducted several interviews with potential witnesses, conducted facility observation and reviewed pertinent records and documents. The information obtained during the investigation does not conclusively prove or disprove the allegation. Therefore, it is considered Unsubstantiated. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiency is cited.

LPA conducted an exit interview and reviewed appeal rights with Licensee. A Notice of Site Visit was posted and will remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Joelle Redding
LICENSING EVALUATOR SIGNATURE:

DATE: 06/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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