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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376100057
Report Date: 02/07/2024
Date Signed: 02/07/2024 08:18:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/18/2023 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20231218100259
FACILITY NAME:DIOP, KOUMBA FAMILY CHILD CAREFACILITY NUMBER:
376100057
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 3DATE:
02/07/2024
UNANNOUNCEDTIME BEGAN:
07:50 AM
MET WITH:Koumba DiopTIME COMPLETED:
08:30 AM
ALLEGATION(S):
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9
1. Care providers did not provide day care children adequate supervision, resulting in inappropriate behaviors between children.

2. Licensee restrained a child in a highchair as a form of discipline

3.Licensee spoke inappropriately to a day care child.
INVESTIGATION FINDINGS:
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2
3
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13
On 1/7/24 at 7:50 AM, Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced complaint inspection to deliver findings regarding the above allegations. LPA Sutherland met with Licensee Koumba Diop also present was Aida Manga, and Khady Kebe. Census was 3 children. The Department fully investigated the above allegations that may have occurred sometime in 2022 and obtained information from interviews with reporting parties, enrolled children & their parents, staff members and Licensee. Based upon this information, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred at this facility and are therefore UNSUBSTANTIATED. An exit interview was conducted with the Licensee. A Notice of Site Visit (LIC9213) and Appeal Rights (LIC9058) was provided along with the report (LIC9099) to the Licensee. LPA Sutherland observed Notice of Site Visit being posted. Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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