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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376100057
Report Date: 12/06/2024
Date Signed: 12/06/2024 01:50:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO NORTH, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/25/2024 and conducted by Evaluator Sherlynn Banas
COMPLAINT CONTROL NUMBER: 51-CC-20241025083239
FACILITY NAME:DIOP, KOUMBA FAMILY CHILD CAREFACILITY NUMBER:
376100057
ADMINISTRATOR:KOUMBA DIOPFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 583-3850
CITY:EL CAJONSTATE: CAZIP CODE:
92020
CAPACITY:14CENSUS: 6DATE:
12/06/2024
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:TIME COMPLETED:
01:55 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Provider/staff hits daycare children.
Provider/staff yells at daycare children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On December 6, 2024, at 12:45 PM, Licensing Program Analyst (LPA), Sherlynn Banas conducted an unannounced complaint investigation visit to deliver findings for the complaint received on October 25, 2024. LPA was greeted by Licensee, Koumba Diop and was granted entry after identifying herself and disclosing the reason for her visit. There were 6 children present at the time of inspection. There were 22 enrolled children. There were 3 staff including herself.
Based upon observations, information was gathered from interviews from parent of daycare children, staff from after school care, licensee, and 2 children. It was noted that Licensee practices proper personal rights with the children at the daycare such as speaking and engaging appropriately and handling children in an appropriate manner. Based on interviews and record review, there was insufficient evidence that provider/staff hits and yells at children. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred as no one could corroborate the above allegations. Therefore, the findings for the above allegations are deemed unsubstantiated.
Exit interview conducted and report was reviewed with the licensee, Koumba Diop. A notice of site visit was given and must remain posted for 30 days. Appeal was also provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Sherlynn Banas
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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