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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376100057
Report Date: 09/03/2026
Date Signed: 09/03/2026 05:08:25 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/27/2026 and conducted by Evaluator Paul Cortez
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20260827162410
FACILITY NAME:DIOP, KOUMBA FAMILY CHILD CAREFACILITY NUMBER:
376100057
ADMINISTRATOR:KOUMBA DIOPFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 583-3850
CITY:EL CAJONSTATE: CAZIP CODE:
92020
CAPACITY:14CENSUS: 4DATE:
09/03/2026
UNANNOUNCEDTIME BEGAN:
03:50 PM
MET WITH:Diop KoumbaTIME COMPLETED:
05:15 PM
ALLEGATION(S):
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Licensee is advertising with a facility number for a closed facility.
INVESTIGATION FINDINGS:
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On 09/03/26, Licensing Program Analysts ( LPAs ) Paul Cortez and Saraliz Velando conducted an unannounced visit to perform a 10-day initial visit and deliver findings for a complaint received on 08/27/26.
LPAs met with the Licensee, Diop Koumba. There were four daycare children and one staff member present today. Based on file review, staff interviews , and review of pertinent documentation, there was enough evidence to support the above allegation. Licensee acknowledged that she was posting her advertisements with an old Licensee number. The Craigslist advertisement displayed a License number that is no longer valid.
Based on the LPAs ' observations and interviews , which were conducted along with record review, the preponderance of evidence standard has been met ; therefore, the above allegation is found to be SUBSTANTIATED . California Code of Regulations 102359 (a) is being cited on the attached LIC 9099D.

Exit interview conducted, appeal rights provided and report was reviewed with the licensee Diop Koumba.
NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Paul Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 51-CC-20260827162410
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: DIOP, KOUMBA FAMILY CHILD CARE
FACILITY NUMBER: 376100057
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/03/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/10/2026
Section Cited
CCR
102359(a)
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102359(a) - Advertisements and License number.
(a) Licensees shall reveal each facility license number in all advertisements, publications, or announcements made with the intent to attract clients.
This requirement was not met, as evidenced by:
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Licensee stated that she will correct and update the craiglist advertisements with the correct and current License number.

Licensee will provide proof of correction to the department
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Based on observation, interview and record review, the licensee did not comply with the section cited above in that Licensee is advertising with a facility number for a closed facility which poses/posed a potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Joelle Redding
LICENSING EVALUATOR NAME: Paul Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2026
LIC9099 (FAS) - (06/04)
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