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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376100600
Report Date: 01/05/2026
Date Signed: 02/11/2026 09:07:11 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2025 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20251119154953
FACILITY NAME:AYALA, PATRICIA FCCFACILITY NUMBER:
376100600
ADMINISTRATOR:ANDREA V. & PATRICIA A.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 412-5171
CITY:SAN DIEGOSTATE: CAZIP CODE:
92109
CAPACITY:14CENSUS: DATE:
01/05/2026
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Patricia AyalaTIME COMPLETED:
01:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee does not live in the home






THIS IS AN AMENDED REPORT DELIVERED ON 2/11/26
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 1/5/26, at 11:15 AM Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced complaint visit for the complaint received on 11/19/25 regarding the above referenced allegations. Upon arrival, LPA was greeted by Patricia Ayala and Regina Valenzuela. Also present was helper Marisol Bustamante. Children were leaving as facility was open half day today. LPA interviewed Licensee, staff members, and parents. LPA Sutherland spoke to several parents and all stated there is always at least two to three staff members present and that they often see the Licensee when dropping off or picking up their child. Licensee states she is present during operational hours, but it cannot be verified for the entire day. Based upon all the information obtained through LPA observations, the interviews with staff and parents and other documents received, the allegation is unsubstantiated. A finding of unsubstantiated means that although the allegation may have occurred or was valid, the preponderance of evidence has not been met.
Exit interview conducted and report was reviewed with Licensees Patricia Ayala. Notice of site visit was provided and must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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