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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376100600
Report Date: 02/09/2026
Date Signed: 02/11/2026 09:06:25 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2025 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20251119154953
FACILITY NAME:AYALA, PATRICIA FCCFACILITY NUMBER:
376100600
ADMINISTRATOR:ANDREA V. & PATRICIA A.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 412-5171
CITY:SAN DIEGOSTATE: CAZIP CODE:
92109
CAPACITY:14CENSUS: 12DATE:
02/09/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Patricia AyalaTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Licensee operating over capacity.
INVESTIGATION FINDINGS:
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On 2/11/26 at 8:30, Licensing Program Analyst, Annette Sutherland, made an unannounced visit to deliver findings on the above reference allegation. LPA met with LIcensee Patricia Ayala and Marisol Bustamante.During the investigation, the LPA interviewed staff and parents and reviewed relevant documentation. Based on the information obtained, the facility has 16 children enrolled, and up to 14 preschool age children have been present at the same time on multiple occasions. Under Title 22 regulations, a large family childcare home may care for up to 14 children when at least two children are school-age and present. The facility must ensure these conditions are met to operate at a capacity of 14 children.
The preponderance of evidence standard has been met; therefore, the above allegation is found to be Substantiated and a Type B citation under California Code of Regulations, (Title 22, Division 12 & Chapter 1) is cited on the attached LIC 9099D.
Exit interview conducted and report was reviewed with facility (insert name) Notice of site visit was provided and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20251119154953
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: AYALA, PATRICIA FCC
FACILITY NUMBER: 376100600
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/09/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/13/2026
Section Cited
CCR
102416.5(d)(2)(a)
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A large family day care home may provide care for more than 12 children and up to and including 14 children if...At least one child is enrolled in and attending kindergarten or elementary school and a second child is at least six years of age. This requirement was not met as evidenced by…
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The licensee states she will submit an attendance schedule showing weekly attendance times, ensuring that no more than 12 preschool children are present at any time by 2/12/26 and that she understands the regulation.
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Based on the information obtained, the facility has 16 children enrolled, and up to 14 preschool age children have been present at the same time on multiple occasions.
which poses a potential health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2