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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376101038
Report Date: 05/02/2024
Date Signed: 05/02/2024 02:11:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/28/2024 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20240328091249
FACILITY NAME:AYOOB, ANN FAMILY CHILD CAREFACILITY NUMBER:
376101038
ADMINISTRATOR:ANN AYOOBFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 836-2244
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:14CENSUS: 4DATE:
05/02/2024
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Ann AyoobTIME COMPLETED:
02:10 PM
ALLEGATION(S):
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1. Licensee did not provide adequate supervision to a daycare child
2. Licensee yells at the daycare children
3. Licensee inappropriately threw a daycare child
4. Licensee did not ensure a daycare child was properly fed
INVESTIGATION FINDINGS:
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On 05/2/24 at 1:15 PM, Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced complaint inspection to deliver findings regarding the above allegations. LPA Sutherland met with Licensee Ann Ayoob. Also present was licensee’s husband Tareq Alias and adult son Zeyad Zora who helped translate to Arabic. There were 4 children present. The Department fully investigated the above allegations. LPA observed adequate supervision being conducted by licensee and husband on several visits during the complaint investigation and did not witness any inappropriate behavior of yelling or being physical with the children. LPA spoke to children in care who seemed very happy to be at the daycare. LPA interviewed children, parents and potential witness and there we no corroborating reports of concerns about supervision, inappropriate behaviors, or lack of food being provided. Although LPA did not find evidence of the allegations during the investigation, it cannot be conclusively proven or disproven that this allegation occurred. Therefore, it is determined to be Unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 05/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20240328091249
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: AYOOB, ANN FAMILY CHILD CARE
FACILITY NUMBER: 376101038
VISIT DATE: 05/02/2024
NARRATIVE
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 A finding of Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation occurred. An exit interview was conducted with the Licensee. A Notice of Site Visit (LIC9213) and Appeal Rights (LIC9058) was provided along with the report (LIC9099) to the Licensee. LPA Sutherland observed Notice of Site Visit being posted. Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 05/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/02/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2