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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376101038
Report Date: 07/22/2026
Date Signed: 07/22/2026 02:00:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2026 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20260616164402
FACILITY NAME:AYOOB, ANN FAMILY CHILD CAREFACILITY NUMBER:
376101038
ADMINISTRATOR:ANN AYOOBFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 836-2244
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:14CENSUS: 1DATE:
07/22/2026
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:TIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
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9
Licensee did not prevent inappropriate interactions between the day-care children.
INVESTIGATION FINDINGS:
1
2
3
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5
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7
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9
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13
On 07/22/2026 at 1:30 pm, Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced visit to deliver the findings regarding a complaint received on 06/16/2026. It was alleged that the licensee did not prevent inappropriate interactions between children in care. During the investigation, LPA visited the facility on 06/18/2026, 07/06/2026, and 07/22/2026. LPA interviewed the licensee, adults residing in the home, parents, and children, and reviewed information obtained during the investigation. Interviews did not provide consistent or corroborating information to establish that inappropriate interactions occurred or that the children were inadequately supervised. Additionally, LPA did not obtain information indicating that anyone witnessed the alleged incident.Although the allegation may have occurred or may be valid, there is not enough evidence to prove that the alleged violation occurred.Therefore, the allegation is found to be Unsubstantiated. An exit interview was conducted, and the report was reviewed with licensee Ann Ayoob. A Notice of Site Visit was provided and must remain posted for 30 days.



Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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