376101936-9-9-2025-51-CC-RASW-DLNQWH-20250919123155

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376101936
Report Date: 06/06/2025
Date Signed: 09/09/2025 08:58:56 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2025 and conducted by Evaluator Renita Rodriguez

COMPLAINT CONTROL NUMBER: 51-CC-20250407143728

FACILITY NAME:	FAIZI, TOBA FAMILY CHILD CARE		FACILITY NUMBER:	376101936
ADMINISTRATOR:	FAIZI, TOBA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(858) 220-5511
CITY:	EL CAJON	STATE: CA	ZIP CODE:	92020
CAPACITY:	12	CENSUS: 0	DATE:	06/06/2025
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Toba Faizi		TIME COMPLETED:	10:20 AM

ALLEGATION(S):

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Licensee is operating over capacity and or ratio.

THIS IS AN AMENDED REPORT DELIVERED 9/9/25.

INVESTIGATION FINDINGS:

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On 6/6/25 at 8:45 a.m.,Licensing Program Analyst (LPA) Renita Rodriguez made an unannounced complaint visit for the complaint received on 4/7/25 for the purpose of delivering findings on the above reference allegation. LPA was granted entry after identifying self, showing badge, and disclosing the reason for the visit. Ratios observed today: 0 children in care.

Based on the information obtained during interviews, observations, and documentation reviewed 4/11/25 for the allegation “Licensee is operating over capacity and or ratio”, licensee was found over capacity on 4/11/25. There were 9 children in the home. 7 day care children and the licensees 2 children (under 10). Childrens roster was obtained. Childrens files were reviewed. LPA directly observed the facility over capacity on 4/11/25 with only licensee present and no assistant which would require licensee to meet capacity requirements of a small family child care home.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/06/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20250407143728

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: FAIZI, TOBA FAMILY CHILD CARE	FACILITY NUMBER: 376101936
	VISIT DATE: 06/06/2025

NARRATIVE

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LPA reviewed documentation for the month of February 2025 reflecting over capacity with 15 children in care. Licensee states in February 2025 she was over capacity due to a misunderstanding of how many children she could provide care for at one time with and without a helper. In February 2025 Licensee and assistant (spouse) provided care for 15 children at one time. On February 3^rd thru 7^th, February 10^th thru 14^th, February 18^th thru 21^st, and February 24^th thru 28^th from 5:30 pm-9:00 pm. Licensee provided care for 15 children with spouse (assistant). She states a schedule change that occurred with children in care also caused for the over capacity to occur. Drop off time changed from 2pm to 5pm. Licensee has been advised she shall not exceed the maximum amount of 14 children when her assistant is present or the maximum amount of 8 children when her assistant is not present, in accordance with her child care license and licensing regulations. Licensee was made aware that she has to also remain within ratio as stated within regulation.

The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter number 3) the deficiency is being cited on the attached LIC 9099D. The Notice of Site Visit was provided, and LPA observed posting. Licensee is advised it must remain posted for 30 days. Exit interview conducted and report was reviewed with the licensee Toba Faizi. A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/06/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2025

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20250407143728

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: FAIZI, TOBA FAMILY CHILD CARE	FACILITY NUMBER: 376101936
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/06/2025

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 06/09/2025 Section Cited CCR 102416.5(d)-(e)	1 2 3 4 5 6 7	Staffing Ratio & Capacity: (d)…Large Family Child Care…, the max. number of children…when there is an assistant … shall be…(2) … up to fourteen children…(e) If no assistant…, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home … This requirement is not met as evidenced by:	1 2 3 4 5 6 7	Licensee states she now understands the regulation and will not operate out of capacity without a helper present.
	8 9 10 11 12 13 14	Based on observation, interviews, and record review, licensee did not ensure facility was within capacity on 4/11/2025 as she was alone with 9 children in care and in Feb 2025 she operated with 15 children in care although licensed for 14 which posed a potential Health, Safety or Personal Rights risk to persons in care.	8 9 10 11 12 13 14	THIS IS AMENDED DELIVERED 9/9/25
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	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/06/2025

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2025

LIC9099 (FAS) - (06/04)

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