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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376101958
Report Date: 08/21/2025
Date Signed: 08/21/2025 04:56:11 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2025 and conducted by Evaluator Adriana Macias
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20250605170337
FACILITY NAME:ETIENNE, GUERLINE FAMILY CHILD CAREFACILITY NUMBER:
376101958
ADMINISTRATOR:GUERLINE ETIENNEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 866-8574
CITY:SAN DIEGOSTATE: CAZIP CODE:
92115
CAPACITY:12CENSUS: 7DATE:
08/21/2025
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Guerline EtienneTIME COMPLETED:
05:15 PM
ALLEGATION(S):
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Licensee is operating over capacity
INVESTIGATION FINDINGS:
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On 08/21/2025 at 1:30PM, Licensing Program Analyst (LPA) Adriana Macias conducted an unannounced inspection for the purpose of delivering findings on a complaint received on 06/05/2025, with above allegation. Upon arrival, LPA was greeted by licensee Guerline Etienne and toured the facility. A total of 7 children were observed with only the licensee present, making facility over their capacity because a landlord consent is not on file. At 2:00 PM the licensee’s husband Manissarde Etienne showed up and later at 3:15 pm left with a child to take home. All adults have been fingerprinted and associated to the facility.
Based on LPA observations, record review, parent interviews, and licensee’s declaration, there is enough evidence to support the claim mentioned because all statements and records were unanimous proving the allegation true. During initial inspection on 06/10/2025 licensee was observed to be over capacity and on today’s final inspection from 1:30 pm to 2:00 pm, licensee was also found to be over capacity. A repeat violation will be assessed with a civil penalties. Please be advised that FAILURE TO PAY the required civil penalty payment may result in in the REVOCATION OF YOUR LICENSE. You must respond within 30 days with the payment of or a proposed payment plan that includes the first payment. Further, the Department will not approve any requests for increase in capacity or for additional capacity of additional licenses while civil penalties remain unpaid.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20250605170337
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ETIENNE, GUERLINE FAMILY CHILD CARE
FACILITY NUMBER: 376101958
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/22/2025
Section Cited
CCR
102416.5(e)
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102416.5 Staffing Ratio and Capacity
(e) If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home... This requirement was not met as evidenced by:
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Licensee's husband/helper came to the facility, 30 minutes after inspection started, correcting her the licensee's over capacity.
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Based on todays inspection, Licensee was found over her capacity with 7 children, and no helper. Licensee does not have a Landlord Consent on file. This is a repeat violation over the last 12 months.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20250605170337
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ETIENNE, GUERLINE FAMILY CHILD CARE
FACILITY NUMBER: 376101958
VISIT DATE: 08/21/2025
NARRATIVE
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The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 3) the deficiency is being cited on the attached LIC 9099D. Exit interview conducted and report was reviewed with the licensee Guerline Etienne. A notice of site visit was given and must remain posted for 30 days. LPA observed form posted.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3