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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376102172
Report Date: 10/07/2025
Date Signed: 10/07/2025 04:03:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/21/2025 and conducted by Evaluator Adriana Macias
COMPLAINT CONTROL NUMBER: 51-CC-20250821091105
FACILITY NAME:TOBYA, ROVINA FAMILY CHILD CAREFACILITY NUMBER:
376102172
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 4DATE:
10/07/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Rovina TobyaTIME COMPLETED:
04:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee is not present the required 80% of day care operating hours
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/07/2025 at 2:00 pm, Licensing Program Analyst (LPA) Adriana Macias conducted an unannounced complaint inspection to interview children and deliver findings regarding the above allegation. LPA met with Licensee, Rovina Tobya, and discussed the reason for the visit. During inspection LPA observed 1 child in care and later 3 other children arrived. LPA went ahead and interviewed 4 children present.

It was alleged that licensee is not present the required 80% of day care operating hours. Based upon LPA surveillance observations, documents received including timesheets and interviews with staff, parents, and children it was found that there was not a preponderance of evidence to prove that the alleged violation occurred, therefore the above allegation is found to be Unsubstantiated. Exit interview conducted and report was reviewed with the licensee Rovina Tobya. A notice of site visit was given and must remain posted for 30 days. LPA observed form posted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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