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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376102349
Report Date: 11/20/2025
Date Signed: 11/20/2025 05:58:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2025 and conducted by Evaluator Evelyn Reyes
COMPLAINT CONTROL NUMBER: 51-CC-20251117111011
FACILITY NAME:KAUR, JATINDER FAMILY CHILD CAREFACILITY NUMBER:
376102349
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: DATE:
11/20/2025
UNANNOUNCEDTIME BEGAN:
02:16 PM
MET WITH:Licensee, Jatinder KaurTIME COMPLETED:
06:10 PM
ALLEGATION(S):
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Licensee does not keep the home clean
INVESTIGATION FINDINGS:
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On 11/20/25 at 2:16 p.m., Licensing Program Analysts (LPA) Evelyn Reyes conducted an unannounced complaint visit regarding the above allegation from a complaint received on 11/17/25. LPA met with Licensee Jatinder Kaur, identified self, stated the purpose of the visit, and was granted entry into the facility. LPA observe 5 children present in care.

It was alleged that the Licensee does not keep the home clean. During the course of the investigation, LPA conducted an investigative observation of the home and interview with the Licensee which confirmed the home is not kept clean and orderly.

See page 9099C


Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Evelyn Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20251117111011
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KAUR, JATINDER FAMILY CHILD CARE
FACILITY NUMBER: 376102349
VISIT DATE: 11/20/2025
NARRATIVE
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At 2:43 pm, LPA observed the kitchen with dirty dishes in the sink with dried food. At 3:39 pm, LPA observed black stains on the back of the potty chair plastic area that inserts into the toilet that looked like dried feces or mold. LPA observed yellow stains on the front of the potty chair that looked like dried urine. At 3:51 pm, LPA observed an accessible open plastic bag with used dirty diapers on the floor of the daycare area room down the hallway. LPA advised that not keeping the home clean and orderly would be in violation. Licensee admitted to not operating the home in a clean and orderly manner while caring for children and provided declarations to the Department that supported statements.

Based on the information obtained during interviews and documentation reviewed it is determined that the allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 102416.5(a)) the deficiency is being cited on the attached LIC 9099D. Exit interview conducted and report was reviewed with the licensee, Jatinder Kaur. A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Evelyn Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20251117111011
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KAUR, JATINDER FAMILY CHILD CARE
FACILITY NUMBER: 376102349
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/20/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/20/2025
Section Cited
CCR
102417(b)
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102417
Operation of a Family Child Care Home (b) The home shall be kept clean and orderly….for safety and comfort.

This requirement was not met as evidenced by:

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Licensee understands that she shall keep her home clean and orderly for the safety and comfort of children in care. Jatinder Kaur stated that she will create a written plan to maintain the home clean and orderly during daycare hours. She also stated that she will send a copy of the plan to the Department by Friday 12/05/25.
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Based on interviews and observations, the Licensee did not comply with the section cited above as evidenced by the home not kept clean and orderly while caring for children, which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Evelyn Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3