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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105021
Report Date: 10/26/2022
Date Signed: 10/26/2022 11:47:54 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/09/2022 and conducted by Evaluator Tyra Block
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20220809130304
FACILITY NAME:EARLY LEARNERS CHILDREN'S ACADEMYFACILITY NUMBER:
376105021
ADMINISTRATOR:SHELLEY ARMASFACILITY TYPE:
830
ADDRESS:967 CAMINO DEL RIO SOUTHTELEPHONE:
(619) 295-5500
CITY:SAN DIEGOSTATE: CAZIP CODE:
92108
CAPACITY:21CENSUS: 12DATE:
10/26/2022
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Andrea D'AgostinoTIME COMPLETED:
11:51 AM
ALLEGATION(S):
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Day care child sustained injuries while in care
Facility is not maintained clean and sanitary
INVESTIGATION FINDINGS:
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On 10/26/22, Licensing Program Analyst (LPA) Tyra Block, conducted an unannounced inspection for the purpose of delivering findings for the complaint received 8/9/22. LPA met with Andrea D'Agostino, present at the facility when LPA arrived were 12 children and 4 staff. The facility was within ratio and capacity and all staff had criminal record clearances and were associated.
Based on interview, record review, and observation, a child sustained injuries while in care at the center and the parent/ authorized representative was not informed until the parent brought it to the staff's attention. Subsequent to parent's inquiry an ouch report was provided stating another child caused the injury. Also, LPA observed an area rug to be heavily stained and small particles covered the rug. Cleaning schedule and receipts were provided, included receipts for carpet cleaning. The above allegations are valid due to the preponderance of evidence, therefore, the allegations are found to be SUBSTANTIATED. The Type B deficiencies are being cited on the attached LIC 9099D. A Notice of Site Visit was provided and must be posted for 30 days. A copy of this report was provided and an exit interview was conducted with faciity representative, Andrea D'Agostino.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Tyra Block
LICENSING EVALUATOR SIGNATURE:

DATE: 10/26/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/26/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 51-CC-20220809130304
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: EARLY LEARNERS CHILDREN'S ACADEMY
FACILITY NUMBER: 376105021
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/26/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/04/2022
Section Cited
CCR
101226.3(b)
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101226.3(b)-Observation of the Child: Any unusual behavior, any injury or signs of illness requiring assessment and/or administration of first aid by staff shall be reported to the child's authorized representative and recorded in the child's record. This requirement was not met as evidenced by:
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Director Andrea D'agostino stated she will coach staff on proper reporting of "ouchies" to parents and submit a sign-in/ agenda to LPA by POC due date of 11/4/22.
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Based on interview, observation, and record review this requirement was no met as a child was scratched and parent was not notified until she inquired about the injury at pick up. An ouch report was provided afterwards. This poses a potential health, safety, or personal rights risk to children in care.
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Type B
11/09/2022
Section Cited
CCR
101438.1(c)(2)
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101438.1(c)(2) Infant Care General Sanitation: Carpeted floors and large throw rugs that cannot be washed shall be vacuumed at least daily and cleaned at least every six months, or more often if necessary. This requirement was not met as evidenced by:

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Director stated she will add additional carpet care to cleaning services to include deep cleaning with janitor who cleans 3 times a week and also, increase frequency of cleaning by teaching staff. She stated she will request service ans submit proof within 2 weeks, no later than POC due date of 11/9/22.
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Based on observation and interview the blue area rug was stained and particles were visible during the morning inspection conducted by LPA. This poses a potential health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Tyra Block
LICENSING EVALUATOR SIGNATURE:

DATE: 10/26/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/26/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/09/2022 and conducted by Evaluator Tyra Block
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20220809130304

FACILITY NAME:EARLY LEARNERS CHILDREN'S ACADEMYFACILITY NUMBER:
376105021
ADMINISTRATOR:SHELLEY ARMASFACILITY TYPE:
830
ADDRESS:967 CAMINO DEL RIO SOUTHTELEPHONE:
(619) 295-5500
CITY:SAN DIEGOSTATE: CAZIP CODE:
92108
CAPACITY:21CENSUS: 12DATE:
10/26/2022
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Andrea D'AgostinoTIME COMPLETED:
11:51 AM
ALLEGATION(S):
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Facility did not follow COVID-19 protocols
Facility did not meet day care child's diapering needs
Facility is out of ratio
INVESTIGATION FINDINGS:
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On 10/26/22, Licensing Program Analyst (LPA), Tyra Block, conducted an unannounced inspection for the purpose of delivering findings for the complaint received 8/9/22. LPA met with facility representative, Andrea D'Agostino, present at the facility were 4 staff and 12 children. The facility was within ratio and capacity and all staff had criminal record clearances and were associated.

Based on interview, documentation reviewed, and observation we have determined that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Facility representative states current COVID Guidance is being followed and provided copy of the handout for isolation protocols followed for exposure of COVID-19. Health and Safety posters were posted on the bulletin board at the entrance of facility including best pratices and protocols for when staff and children are sick, and staff state morning health checks and temperature checks are conducetd. LPA discussed best practices for diapering and ratio. A Notice of Site Visit was provided that must be posted for 30 days and a copy of this report. An exit interview was conducted with facility representative, Andrea D'Agostino.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Tyra Block
LICENSING EVALUATOR SIGNATURE:

DATE: 10/26/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/26/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4