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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105021
Report Date: 07/02/2025
Date Signed: 07/02/2025 02:41:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/23/2025 and conducted by Evaluator Renita Rodriguez
COMPLAINT CONTROL NUMBER: 51-CC-20250423094234
FACILITY NAME:EARLY LEARNERS CHILDREN'S ACADEMYFACILITY NUMBER:
376105021
ADMINISTRATOR:SHELLEY ARMASFACILITY TYPE:
830
ADDRESS:967 CAMINO DEL RIO SOUTHTELEPHONE:
(619) 295-5500
CITY:SAN DIEGOSTATE: CAZIP CODE:
92108
CAPACITY:21CENSUS: 18DATE:
07/02/2025
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Soshia GarciaTIME COMPLETED:
02:55 PM
ALLEGATION(S):
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Staff forced daycare child to nap.
INVESTIGATION FINDINGS:
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On 7/2/25 at 11:15 a.m. Licensing Program Analyst (LPA) Renita Rodriguez made an unannounced complaint visit for the complaint received on 4/23/25 for the purpose of delivering findings on the above reference allegation. LPA was granted entry after identifying self, showing badge, and disclosing the reason for the visit. Ratios observed 18 infants and 5 staff.

Based on the information obtained during interviews, observations, and documentation reviewed it is determined that staff is aware that any child in care is to not be forced to sleep. Instead, staff may gently soothe or hold a child to help them rest. However, if an infant shows signs that they do not wish to sleep, they are not pressured. In such cases, the child may be placed safely on a mat where they can engage in quiet play or crawl, while other children continue napping. This approach respects each child's individual needs and supports a nurturing environment.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 51-CC-20250423094234
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: EARLY LEARNERS CHILDREN'S ACADEMY
FACILITY NUMBER: 376105021
VISIT DATE: 07/02/2025
NARRATIVE
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Observations conducted during nap time, by LPA did not support the allegation. Some infants were observed in cribs while others were on a mat on the floor awake. Conflicting accounts about whether staff had forced an infant to sleep was revealed. Contradictory information was provided during the investigation.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation is found to be Unsubstantiated. Exit interview conducted and report was reviewed with the Director Soshia Garcia. A notice of site visit was given and must remain posted for 30 days
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4