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13 | On 3/5/25 at 9:15, Licensing Program Analyst (LPA), Gerald Poindexter, made an unannounced visit to deliver the findings of a complaint investigation initiated on 11/6/24. LPA met with Bree Zuelzke, center director. Also, present was Elizabeth Smith, assistant director. The Department investigated the allegation of a Personal Rights violation. During the investigation, LPA Poindexter conducted the initial visit, gathered information and interviewed staff. Subsequently, the Department's Investigation Bureau (IB) assumed the investigation, conducting interviews with parents, staff, children in care and law enforcement personnel. Pertinent records were reviewed. Based on the information obtained, there was no corroborating evidence to conclusively support or disprove a personal rights violation. Therefore, the allegation is determined to be unsubstantiated.
A finding of unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. No deficiencies are cited. |