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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105023
Report Date: 03/05/2025
Date Signed: 03/05/2025 09:40:02 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/06/2024 and conducted by Evaluator Gerald Poindexter
COMPLAINT CONTROL NUMBER: 51-CC-20241106104424
FACILITY NAME:CHILDREN'S CHOICE ACADEMYFACILITY NUMBER:
376105023
ADMINISTRATOR:SANDRA REYESFACILITY TYPE:
850
ADDRESS:9748 LOS COCHES ROAD, SUITE 12TELEPHONE:
(619) 561-1178
CITY:LAKESIDESTATE: CAZIP CODE:
92040
CAPACITY:74CENSUS: 59DATE:
03/05/2025
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Bree Zuelzke TIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Personal rights regulations are not being followed
INVESTIGATION FINDINGS:
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On 3/5/25 at 9:15, Licensing Program Analyst (LPA), Gerald Poindexter, made an unannounced visit to deliver the findings of a complaint investigation initiated on 11/6/24. LPA met with Bree Zuelzke, center director. Also, present was Elizabeth Smith, assistant director. The Department investigated the allegation of a Personal Rights violation. During the investigation, LPA Poindexter conducted the initial visit, gathered information and interviewed staff. Subsequently, the Department's Investigation Bureau (IB) assumed the investigation, conducting interviews with parents, staff, children in care and law enforcement personnel. Pertinent records were reviewed. Based on the information obtained, there was no corroborating evidence to conclusively support or disprove a personal rights violation. Therefore, the allegation is determined to be unsubstantiated.

A finding of unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. No deficiencies are cited.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20241106104424
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CHILDREN'S CHOICE ACADEMY
FACILITY NUMBER: 376105023
VISIT DATE: 03/05/2025
NARRATIVE
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The exit interview was conducted with Bree Zuelzke, center director. Appeal Rights and licensing report was reviewed with the director. Signature at the bottom of this report confirms receipt. A Notice of Site Visit was provided during this visit and must remain posted for 30 days.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2