376105025-9-29-2022-51-CC-ACHO-CK3PV7-20221010113842

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376105025
Report Date: 09/29/2022
Date Signed: 09/29/2022 04:51:25 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/19/2022 and conducted by Evaluator Jennifer Lott

COMPLAINT CONTROL NUMBER: 51-CC-20220719135809

FACILITY NAME:	CHILDREN'S CHOICE ACADEMY		FACILITY NUMBER:	376105025
ADMINISTRATOR:	KRISTEN GEORGE		FACILITY TYPE:	840
ADDRESS:	9748 LOS COCHES ROAD, SUITE 12		TELEPHONE:	(619) 561-1178
CITY:	LAKESIDE	STATE: CA	ZIP CODE:	92040
CAPACITY:	28	CENSUS: 21	DATE:	09/29/2022
		UNANNOUNCED	TIME BEGAN:	11:44 AM
MET WITH:	VP of Operations, Jennifer Grawvunder		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Child not being provided adequate food service
Staff inappropriately handled a child in care
Child was inappropriately touched by another child in care
Child was injured while in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jennifer Lott conducted an unannounced visit to deliver findings. LPA was greeted at the front of the facility by Teacher, Ryan George and granted entry after identifying herself and disclosing the purpose of her visit.
VP of Operations, Jennifer Grawvunder arrived a short time later.

It is alleged that on or about July 2022, a child was not being provided adequate food service. Interviews conducted revealed that the facility is following a balanced meal menu. Additionally, even though some children might not want to eat all of the snacks provided, facility documents revealed that children are eating food during all meals and snacks. In addition, all children arrive to class with their own water bottle. There is a working water dispenser in the classroom accessible to all children and additional cups are provided. Students help themselves to water throughout the day.

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Jennifer Lott
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20220719135809

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE ACADEMY	FACILITY NUMBER: 376105025
	VISIT DATE: 09/29/2022

NARRATIVE

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It is also alleged that staff inappropriately handle children in care. Interviews revealed that staff are caring towards children. There is no evidence to prove that staff are mishandling children in care.

It is also alleged that a child was inappropriately touched by another child in care. Interviews did not reveal any inappropriate touching of any kind between children. LPA was unable to obtain any evidence to substantiate this claim.

Lastly, it was alleged that a child was injured in care. On or about 07/12/22, C1 was running through the classroom. Interviews revealed that the child was told to not run, but the child chose not to listen to their teacher. C1 tripped and fell in the classroom, sustaining an injury to their lip. Ice was provided to the child and the parent was immediately notified. There was nothing in the facility that caused the child to fall, the child simply tripped on their own.

This agency has investigated the complaint alleging child not being provided adequate food service, staff inappropriately handled a child in care, child was inappropriately touched by another child in care and child was injured while in care. The Department has found that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted and report was reviewed with the VP of Operations, Jennifer Grawvunder. A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Jennifer Lott
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2022

LIC9099 (FAS) - (06/04)

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