376105028-1-11-2023-51-CC-TDAL-CNFTWV-20230126140608

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376105028
Report Date: 01/11/2023
Date Signed: 01/11/2023 08:55:26 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/02/2022 and conducted by Evaluator Nancy Diaz

COMPLAINT CONTROL NUMBER: 51-CC-20221202132426

FACILITY NAME:	KIDS JOURNEY ACADEMY		FACILITY NUMBER:	376105028
ADMINISTRATOR:	ANA MENDOZA		FACILITY TYPE:	850
ADDRESS:	9750 GALVIN AVENUE		TELEPHONE:	(858) 226-2164
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92126
CAPACITY:	48	CENSUS: 31	DATE:	01/11/2023
		UNANNOUNCED	TIME BEGAN:	08:00 AM
MET WITH:	Ana Mendoza		TIME COMPLETED:	09:05 AM

ALLEGATION(S):

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1. Staff spoke inappropriately to day care child.
2. Staff do not provide day care children with alternate activities when
awake during nap period.
3. Staff denied day care child food.

INVESTIGATION FINDINGS:

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On 1/11/2023 @ 8:00AM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced inspection to deliver the findings to the above allegations. Initial inspection was conducted on 12/05/2022.
Throughout the course of investigation, interviews were conducted with the Reporting party, several employees and several parents. Facility records were obtained and reviewed. The information obtained from interviews and record review were contradictory to the allegations. Based on this information, the allegations are determined to be unsubstantiated which means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged incidents or violations occurred at the facility.
Exit interview was conducted and report was reviewed with Mrs. Mendoza. A copy of this report, along with Appeal rights were provided. A notice of site visit was provided and observed posted today.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:	DATE: 01/11/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/11/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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