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13 | On 7/16/24 at 1:00 pm, Licensing Program Analyst Gerald Poindexter made an unannounced visit for the complaint received on 4/25/24 for the purpose of delivering findings on the above reference allegation. LPA met with Lizzie Becker, supervisor, and Maggie Gonzalez, center director. The following ratios were observed today at naptime: 45 children from three classrooms, supervised by 4 staff members (four teachers, three aides). Facility is with ratio.
Based on the information obtained during observation at the facility, review of facility records and other pertinent documentation, and interviews with the Reporting Party (RP), facility staff, and parents, allegations are verifiable as follows:
The allegation that “Staff are not properly trained to care and supervise day care children” is valid.
Per investigation interviews, facility documentation, and direct witness, teacher aides (working alone and in tandem) at the facility -- who possessed limited training and experience -- were assigned to supervise children in care. Multiple occasions were cited by witnesses, who described staff incapable of establishing and maintaining the facility’s stated behavior standards.
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| Substantiated | Estimated Days of Completion: |
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Deficiency Type
POC Due Date /
Section Number | DEFICIENCIES | PLAN OF CORRECTIONS(POCs) |
Type B
07/30/2024
Section Cited
CCR
101216(e) | 1
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7 | Personnel Requirements: All personnel shall be given on-the-job training in the areas listed below, or shall have related experience that demonstrates knowledge of and skill in those areas. Such training or experience shall be appropriate to the job assigned and shall be evidenced by safe and effective job performance. This requirement was not met as evidenced by: | 1
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7 | Director states that they will review the facility’s policy of redirection, and will provide a written statement to LPA Poindexter by 7/30/24 that highlights the various types of redirection emphasized to the staff. f. |
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14 | Per investigation interviews, facility documentation, and director witness, teacher aides supervised children without the training or experience to effectively meet child care needs. This is a potential health, safety and personal rights risk to children in care. | 8
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14 | Statement will be sent to Gerald.Poindexter@dss.ca.gov. Director also proposed professional development opportunities for staff. |
Type B
07/16/2024
Section Cited
CCR
101238(b)(1) | 1
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7 | Buildings and Grounds: (b) All children shall be protected against hazards within the center through provision of the following: (1) Protective devices including but not limited to nonslip material on rugs. This requirement was not met as evidenced by | 1
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7 | Director stated that new and existing facility bookshelves will be reviewed and possibly anchored with proctective devices, as needed. |
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14 | Based on LPA observation, investigation interviews, and visual documentation, facility furniture (bookshelves) was not secure and presented a hazard, which poses a potential health, safety or personal rights risk to persons in care. | 8
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14 | Director stated the facility will remain aware of and review with staff child activity in the vicinity of bookshelves. Director will provide update to LPA Poindexter by 7/30/24. |