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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105029
Report Date: 07/16/2024
Date Signed: 07/16/2024 04:12:43 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/26/2024 and conducted by Evaluator Gerald Poindexter
COMPLAINT CONTROL NUMBER: 51-CC-20240426112516
FACILITY NAME:VINE LEARNING CENTER, THEFACILITY NUMBER:
376105029
ADMINISTRATOR:EMMA DUENASFACILITY TYPE:
850
ADDRESS:2048 DRESCHER ST-6752 N ELMANTELEPHONE:
(858) 598-5070
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:60CENSUS: 45DATE:
07/16/2024
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Lizzie Becker and Maggie Gonzalez and Oscar Marin IIITIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Licensee did not adhere to the admissions agreement
INVESTIGATION FINDINGS:
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On 7/16/24 at 1:30 pm, Licensing Program Analyst Gerald Poindexter made an unannounced visit for the complaint received on 4/26/24 for the purpose of delivering findings on the above reference allegation. LPA met with Lizzie Becker, supervisor, Maggie Gonzalez, center director, and Oscar Marn III, owner. The following ratios were observed today at naptime: 45 children from three classrooms, supervised by 4 staff members (two teachers, twoaides). Facility is with ratio.

Based on the information obtained during observation at the facility, review of facility records and other pertinent documentation, and interviews with the Reporting Party (RP), facility staff, and parents, the allegation is verifiable as follows:

The allegation that “Licensee did not adhere to the admissions agreement” is valid. Per investigation interviews, facility documentation, the facility did not adhere to the Discipline Policy section of its own Enrollment/Admission Agreement. The parent of child C1 in care was not afforded the benefit of each of six steps in the Discipline Policy section for which the parent was required to agree to and to sign.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20240426112516
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: VINE LEARNING CENTER, THE
FACILITY NUMBER: 376105029
VISIT DATE: 07/16/2024
NARRATIVE
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The above allegations is found to be SUBSTANTIATED. The allegation is valid because the preponderance of evidence has been met.

See LIC9099D for Type deficiencies cited.

Exit interview conducted and report was reviewed with Lizzie Becker, supervisor, Maggie Gonzalez, center director, and Oscar Marin . A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal rights were provided.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20240426112516
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: VINE LEARNING CENTER, THE
FACILITY NUMBER: 376105029
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/16/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/30/2024
Section Cited
CCR
101219(f)
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101219 Admission Agreements:(f) The licensee shall comply with all terms and conditions set forth in the admission agreement. This requirement was not met as evidenced by:
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Director will provide a written Statement of Understanding to LPA by 7/30/24 to reflect that, in the future, the facility will adhere to all aspects of the Admission Agreement signed by parents, including termination/disenrollment policies.
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Based on information obtained during interviews and record review, the Licensee failed to comply with the regulation above as child C1 was terminated/disenrolled in violation of admission agreement, which poses a potential health, safety or personal right risk to children in care.
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Director agrees that any amendments to the Admissions Agreement will be submitted to Licensing for approval.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3