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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105029
Report Date: 01/21/2025
Date Signed: 01/21/2025 10:35:20 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/16/2024 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20241016101328
FACILITY NAME:VINE LEARNING CENTER, THEFACILITY NUMBER:
376105029
ADMINISTRATOR:MAGGIE GONZALEZFACILITY TYPE:
850
ADDRESS:2048 DRESCHER ST-6752 N ELMANTELEPHONE:
(858) 598-5070
CITY:SAN DIEGOSTATE: ZIP CODE:
92111
CAPACITY:60CENSUS: 41DATE:
01/21/2025
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:LizzyTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Staff yelled at daycare child.

Staff using inappropriate forms of punishment.
INVESTIGATION FINDINGS:
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On 1/21/2025, at 8:00 AM, Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced complaint inspection to deliver findings regarding the above allegations. LPA Sutherland met with the Multi Faciltiy Site Supervisor, Lizzy Becker, to discuss the investigation. Over the course of the inquiry, LPA Sutherland interviewed multiple individuals, including facility staff, the Facility Director, other relevant entities, and several day care parents. Additionally, LPA reviewed documentation, including the parent handbook and incident reports, to gather relevant information. The allegations involved claims that a child was subjected to yelling and inappropriate disciplinary measures, such as being kept in the classroom as punishment instead of being allowed to participate in outdoor recess. LPA Sutherland conducted a thorough investigation to determine their validity. Throughout the investigation, the information gathered was inconsistent. While some individuals provided accounts that aligned with the allegations, others did not corroborate these claims. This conflicting information made it difficult to draw a definitive conclusion.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20241016101328
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: VINE LEARNING CENTER, THE
FACILITY NUMBER: 376105029
VISIT DATE: 01/21/2025
NARRATIVE
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After carefully evaluating all interviews, reports, and documentation, the allegations were determined to be unsubstantiated. Although the finding indicates that the allegations may have occurred or could be valid, there is insufficient evidence to prove the alleged violations took place. In this case, the lack of a preponderance of evidence meant that the claims could not be confirmed or disproven. No deficiencies were cited. During the exit interview, LPA Sutherland provided the Multi Facility Site Supervisor with copy of the investigation report, the Notice of Site Visit, and the Appeal Rights. LPA also observed. The Multi Facility Site Supervisor posting the Notice of Site Visit .
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2