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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105034
Report Date: 05/30/2024
Date Signed: 05/30/2024 12:53:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/15/2024 and conducted by Evaluator Saraliz Velando
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240315112305
FACILITY NAME:SUNNYSIDE LEARNING CENTERFACILITY NUMBER:
376105034
ADMINISTRATOR:REBECCA JAIMEFACILITY TYPE:
830
ADDRESS:178 SOUTH RANCHO SANTA FE ROADTELEPHONE:
(760) 447-8669
CITY:SAN MARCOSSTATE: CAZIP CODE:
92078
CAPACITY:20CENSUS: 11DATE:
05/30/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Owner, Rafat (Rocky) IlaianTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are operating out of ratio.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/30/24, Licensing Program Analyst (LPA) Saraliz Velando conducted an unannounced visit for the purpose of delivering findings for complaint received on 3/15/24. The LPA met with Owner, Rafat (Rocky) Ilaian and toured the facility. There were 11 infants present and 4 staff at the facility.
Based on the information obtained from facility file reviews, parent interviews, and staff interviews, it was not determined that Staff are operating out of ratio. LPA also reviewed timesheets and sign in/out sheets. Although the allegation may have happened or is valid, there is no corroborating evidence to prove that the alleged violation occurred. The preponderance of the evidence has not been met and therefore, the above allegation is found to be UNSUBSTANTIATED.

The exit interview was conducted with Owner, Rafat (Rocky) Ilaian. Appeal Rights and a copy of the licensing report was provided. A notice of site visit was posted and must remain for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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