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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105034
Report Date: 06/27/2024
Date Signed: 06/27/2024 11:52:08 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/05/2024 and conducted by Evaluator Saraliz Velando
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240405161940
FACILITY NAME:SUNNYSIDE LEARNING CENTERFACILITY NUMBER:
376105034
ADMINISTRATOR:REBECCA JAIMEFACILITY TYPE:
830
ADDRESS:178 SOUTH RANCHO SANTA FE ROADTELEPHONE:
(760) 447-8669
CITY:SAN MARCOSSTATE: CAZIP CODE:
92078
CAPACITY:20CENSUS: 8DATE:
06/27/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Owner, Rafat (Rocky) IlaianTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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1.Staff leaves infant on a bobby pillow for an extended period of time resulting in infant developing a diaper rash.

2.Staff do not ensure infants are properly clothed.
INVESTIGATION FINDINGS:
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On 6/27/24, Licensing Program Analyst (LPA) Saraliz Velando conducted an unannounced visit for the purpose of delivering findings for complaint received on 4/5/24. The LPA met with Owner, Rafat (Rocky) Ilaian and toured the facility. There were 8 infant children present and 3 staff (including one fully qualified teacher). Based on the information obtained from observation, parent interviews, and staff interviews, LPA could not find evidence that staff leaves infant on a bobby pillow for an extended period resulting in infant developing a diaper rash and that staff do not ensure infants are properly clothed. LPA conducted interviews and made unannounced observations at varying times and did not find any proof regarding the above allegations. Although the allegations may have happened or are valid, there is no corroborating evidence to prove that the alleged violations occurred. The preponderance of the evidence has not been met and therefore, the above allegations are found to be UNSUBSTANTIATED. The exit interview was conducted with Owner, Rafat (Rocky) Ilaian. Appeal Rights and a copy of the licensing report was provided. A notice of site visit was posted and must remain for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Joelle ReddingTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Saraliz VelandoTELEPHONE: (619) 207-9809
LICENSING EVALUATOR SIGNATURE:

DATE: 06/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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