376105047-4-8-2024-51-CC-JREG-D4ZSBB-20240506134338

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376105047
Report Date: 04/08/2024
Date Signed: 04/08/2024 10:50:36 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/28/2024 and conducted by Evaluator Annette Sutherland

COMPLAINT CONTROL NUMBER: 51-CC-20240228111824

FACILITY NAME:	PRIMROSE SCHOOLS 4S RANCH		FACILITY NUMBER:	376105047
ADMINISTRATOR:	ELIZABETH KANG		FACILITY TYPE:	830
ADDRESS:	17025 VIA DEL CAMPO		TELEPHONE:	(858) 592-2335
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92127
CAPACITY:	36	CENSUS: 29	DATE:	04/08/2024
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Reena Dayal		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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Lack of supervision resulting in day-care child sustaining multiple injuries.

INVESTIGATION FINDINGS:

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On 04/08/24 at 10:00 am, Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced complaint inspection to deliver findings regarding the above allegation. LPA Sutherland met with Owner Reena Dayal and toured the facility. Census is 29 children. The Department fully investigated the above allegation. LPA toured and observed multiple staff members in the classrooms having open play time, LPA did not observe any concerning behaviors. The classroom was fully staffed when these incidents occurred. The children in the classroom are just learning to walk and have become more active. LPA reviewed children files and found children in the mobile classes to have more ouch reports than other classrooms. LPA conducted interviews with staff members and parents and there we no corroborating reports of concerns about supervision or injuries. Although LPA did not find evidence of the allegation during the investigation, it cannot be conclusively proven or disproven an injury or injuries occurred could have been prevented. Therefore, it is determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation occurred. An exit interview was conducted with the Licensee. A Notice of Site Visit (LIC9213) and Appeal Rights (LIC9058) was provided along with the report (LIC9099) to the Licensee. LPA Sutherland observed Notice of Site Visit being posted. Notice of Site Visit must be posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:	DATE: 04/08/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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