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13 | On 08/09/2023 at 2:06pm, Licensing Program Analyst (LPA) Jennifer Lott conducted a complaint investigation visit to deliver findings for the complaint received on 07/03/2023. LPA was greeted at the front of the facility by Director, Linda Mendez and was granted entry after identifying herself and disclosing the reason for her visit.
The Department’s investigation consisted of a review of records and interviews. It is alleged that on or about 06/24/2023 that staff yelled at day care children and that a day care child sustained an unexplained injury while in care. Based on the information obtained during interviews, observations and documentation reviewed, it is determined that staff do not yell at the day care children. Although one staff has a loud voice, interviews revealed that they still do not yell at the children. Interviews also revealed that it is unknown how C1 got a bruise on their arm. Interviews revealed that staff do not pick up children by the arms, but rather lead them by the hand. There is no evidence to prove that the injury the child sustained occurred at the facility.
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