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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105083
Report Date: 05/20/2022
Date Signed: 05/20/2022 08:45:53 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2022 and conducted by Evaluator Adrian L Mangina
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20220311081737
FACILITY NAME:LEARNING JUNGLE POWAYFACILITY NUMBER:
376105083
ADMINISTRATOR:MICHAELA SERBINFACILITY TYPE:
830
ADDRESS:13376 POWAY ROADTELEPHONE:
(858) 382-6106
CITY:POWAYSTATE: CAZIP CODE:
92064
CAPACITY:42CENSUS: 50DATE:
05/20/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Michaela SerbinTIME COMPLETED:
09:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not properly changing day care child
Child incurred unreported injury while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/20/22 at 8:30 AM., Licensing Program Analyst (LPA), Adrian Mangina made an unannounced visit to deliver findings on the above-referenced allegations. LPA met with Director Michaela Serbin.

During this investigation, interviews were conducted, observation were made, and relevant documentation was reviewed. Based on the information obtained, LPA was unable to verify that staff are not properly changing day care child, as the facility has clear diaper changing guidelines and keeps a diaper log that is documented daily on a white board for parents to view. In addition, LPA was unable to corroborate the allegation that child incurred unreported injury while in care, since multiple parties transport the child to and from daycare and it is impossible to determine when or where the alleged injury occurred. Therefore, the above-referenced allegations are Unsubstantiated. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiencies are cited. Notice of Site Visit was given and will remain posted for 30 days.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Pack
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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