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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105084
Report Date: 12/15/2025
Date Signed: 12/15/2025 03:05:40 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/28/2025 and conducted by Evaluator Gerald Poindexter
COMPLAINT CONTROL NUMBER: 51-CC-20251028115558
FACILITY NAME:LEARNING JUNGLE MISSION VALLEYFACILITY NUMBER:
376105084
ADMINISTRATOR:NICHELLE GISSLERFACILITY TYPE:
850
ADDRESS:403 CAMINO DEL RIO SOUTHTELEPHONE:
(619) 309-3430
CITY:SAN DIEGOSTATE: CAZIP CODE:
92108
CAPACITY:96CENSUS: 26DATE:
12/15/2025
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Delisha DoakesTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Staff are not providing a variety of toys for day-care children.
INVESTIGATION FINDINGS:
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On 12/15/25 at 1:30PM Licensing Program Analyst (LPA), Gerald Poindexter conducted an unannounced visit for the complaint received on 10/28/25 for the purpose of delivering findings on the above referenced allegation. LPA met with Delisha Doakes, center director. There were 26 children present in 4 classrooms with 5 staff. Facility is with ratio and capacity.

During the course of the investigation, LPA Poindexter toured classrooms, reviewed facility documents, and interviewed the RP, center director, assistant director, staff members, and parents. It was alleged by the Reporting Party (RP) that “Staff are not providing a variety of toys for daycare children.” The allegation relates to the RP’s direct observation of the facility’s outside preschool playground areas, and the toys and equipment contained therein. While at the facility, the LPA reviewed facility’s educational philosophy, which emphasizes use of common objects (i.e., pots and pans), and natural and recycled materials to enhance the playground experience. Various persons interviewed by the LPA alternately, described the
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 51-CC-20251028115558
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LEARNING JUNGLE MISSION VALLEY
FACILITY NUMBER: 376105084
VISIT DATE: 12/15/2025
NARRATIVE
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playground as a work in progress and that additional toys and play materials were needed to engage children so that that they don’t pursue potentially, negative or hazardous behaviors.

The LPA toured the playground while children and staff were present for scheduled activities. The LPA noted that the volume and variety of toys and equipment was sparse, particularly, in consideration that multiple classrooms had shared the playground that day and at the time the RP observed the area. Based on interviews and observation, LPA has determined that the allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED.

See 809D for deficiency cited.

Exit interview conducted with Delisha Doakes, center director. Notice of Site Visit was given, and it must remain posted for 30 days. Appeal rights provided.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 51-CC-20251028115558
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LEARNING JUNGLE MISSION VALLEY
FACILITY NUMBER: 376105084
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/15/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/16/2026
Section Cited
CCR
101239(m)(1)
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Fixtures, Furniture, Equipment and Supplies: 101239 (m)(1) The licensee shall provide a variety of age-appropriate equipment, toys and materials in good condition and in sufficient quantity to allow children present to fully participate in planned activities. This requirement was not met as evidenced by…
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Center director, Ms. Doakes, stated that the facility will seek to enhance the quantity and variety of toys and equipment for the preschool playground. She will provide documentation (invoices, photos) of purchases of such materials to the LPA
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Based upon interview and observation, it was determined that facility did not maintain sufficient variety and quantity of toys, equipment, and materials, which is a potential health, safety and personal rights risk to children in care.
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by the POC due date. LPA also acknowledges that the facility’s recent update to its playground schedule, which staggers classroom times outside, will allow for more children to engage with the toys and equipment supplied. Email: Gerald.Poindexter@dss.ca.gov.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2025
LIC9099 (FAS) - (06/04)
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