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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105084
Report Date: 10/13/2025
Date Signed: 10/13/2025 03:39:01 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/10/2025 and conducted by Evaluator Renita Rodriguez
COMPLAINT CONTROL NUMBER: 51-CC-20250910094824
FACILITY NAME:LEARNING JUNGLE MISSION VALLEYFACILITY NUMBER:
376105084
ADMINISTRATOR:NICHELLE GISSLERFACILITY TYPE:
850
ADDRESS:403 CAMINO DEL RIO SOUTHTELEPHONE:
(619) 309-3430
CITY:SAN DIEGOSTATE: CAZIP CODE:
92108
CAPACITY:96CENSUS: 29DATE:
10/13/2025
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Delisha DoakesTIME COMPLETED:
03:47 PM
ALLEGATION(S):
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Facility staff did not adequately supervise child in care.
INVESTIGATION FINDINGS:
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On 10/13/25 at 1:20 p.m. Licensing Program Analyst (LPA) Renita Rodriguez made an unannounced visit for the complaint received on 9/10/25 for the purpose of delivering findings on the above reference allegation. LPA was granted entry after identifying self, showing badge, and disclosing the reason for the visit. LPA met with Director Delisha Doakes. Ratios observed: 29 children and 3 staff.

Based on the information obtained during interviews, on 9/8/25, while children were playing outside, one child was not accounted for during pick up time by parent. Staff member was asked by parent "Where is my child"?, staff member stated they did not know the location of the child. The childs whereabouts were unknown for approximately 2-5 minutes. The child was located outside by Staff S1 stating child was found walking from the kitchen play area on the play ground.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20250910094824
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LEARNING JUNGLE MISSION VALLEY
FACILITY NUMBER: 376105084
VISIT DATE: 10/13/2025
NARRATIVE
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THIS IS AN AMENDED REPORT DELIVERED 11/17/25.

The facility self reported an incident which occurred on 8/19/25. The incident occurred during a diaper change of a child. S2 was changing C2 on a changing table. S2 did not close the door of the classroom where the child was being changed. S2 finished changing the child and placed the child on the ground. As S2 was cleaning the changing table their back was to the front door of the classroom. C2 exited the classroom door and walked from this door to the door leading to the outdoor playground. S3 noticed the child walking on the ramp which leads to the preschool yard. S3 retrieved the child.

The allegations are valid because the preponderance of the evidence has been met, therefore, the above allegations are found to be Substantiated. California Code of Regulations, (Title 22, Division 12, Chapter number 1) the deficiency is being cited on the attached LIC 9099D. The Notice of Site Visit was provided, and LPA observed posting. Director is advised it must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director Delisha Doakes.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 51-CC-20250910094824
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LEARNING JUNGLE MISSION VALLEY
FACILITY NUMBER: 376105084
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/27/2025
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision(a)The licensee shall provide care and supervision as necessary to meet the children's needs.(1)No child(ren) shall be left without supervision of a teacher at any time....
This requirement is not met as evidenced by:
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Director states staff members were verbally spoken to on 9/9/25 and have been provided with instructions to ensure the supervision and safety of the children during outdoor activities.
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Based on interviews the facility did not ensure supervision of child C1, as child unaccounted for during outdoor activities, which posed a potential Health, Safety or Personal Rights risks to persons in care.
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Director wil conduct another meeting with staff on 10/22/25 regarding supervision and provide LPA with training materials a signed sheet to include all staff members present during the meeting.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3