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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105111
Report Date: 04/24/2025
Date Signed: 04/24/2025 01:53:47 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/22/2025 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20250122193046
FACILITY NAME:ENCINITAS SHINING STARSFACILITY NUMBER:
376105111
ADMINISTRATOR:CORALITO GARCIAFACILITY TYPE:
850
ADDRESS:511 ENCINITAS BOULEVARD #114TELEPHONE:
(760) 436-5433
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:53CENSUS: 14DATE:
04/24/2025
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Coralito GarciaTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Staff use inappropriate language in front of day care child
INVESTIGATION FINDINGS:
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On 4/24/25 at 9:15 AM, Licensing Program Analysts (LPAs) Keturah Lane and Nancy Diaz conducted an unannounced complaint visit for the complaint received on 1/22/25, for the purpose of delivering findings on the above referenced allegation. Upon arrival, LPAs were greeted by staff member Stephanie Swanson and toured the facility. LPAs observed a total of 14 daycare children with the following ratios:
• Toddler classroom had 3 toddlers (ages 18 – 36 months) with staff member Jaclyn Lyberger
• Preschool classroom had 11 children with staff member Carla Thomas
It was alleged staff members used inappropriate language in front of day care child. Based upon information obtained during investigative interviews with parents, children and staff there were 4 individuals interviewed that stated they heard staff member S1 using inappropriate language in front of daycare children multiple times. The allegation is valid because the preponderance of evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. See LIC9099D for Type B deficiency cited. Exit interview conducted and report was reviewed with Director Coralito Garcia. Notice of site visit was provided and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20250122193046
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ENCINITAS SHINING STARS
FACILITY NUMBER: 376105111
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/24/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/29/2025
Section Cited
CCR
101223(a)
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101223(a) Personal Rightsa) The licensee shall ensure that each child is accorded the following personal rights: (3) to be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature…this requirement was not met as evidenced by…
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Director stated she would hold a staff meeting with S1 and provide training on personal rights and provide proof of the completed training by 4/29/25 and e-mail to LPA Lane.
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Based upon investigative interviews, four individuals stated they witnessed S1 using inappropriate language in front of the daycare children multiple times, which is a potential health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2025
LIC9099 (FAS) - (06/04)
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