376105111-2-29-2024-51-CC-RASW-D34TTB-20240306140024

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376105111
Report Date: 12/19/2023
Date Signed: 02/29/2024 03:19:01 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2023 and conducted by Evaluator Patrick Ma

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20231204154031

FACILITY NAME:	ENCINITAS SHINING STARS		FACILITY NUMBER:	376105111
ADMINISTRATOR:	CORALITO GARCIA		FACILITY TYPE:	850
ADDRESS:	511 ENCINITAS BOULEVARD #114		TELEPHONE:	(760) 436-5433
CITY:	ENCINITAS	STATE: CA	ZIP CODE:	92024
CAPACITY:	53	CENSUS: 10	DATE:	12/19/2023
		UNANNOUNCED	TIME BEGAN:	07:55 AM
MET WITH:	Coralito Garcia		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff handles the children in a rough manner.
Staff does not wash day-care children's hands in between meals.
Staff yells at day-care children.
Staff does not allow day-care children to play with toys.

INVESTIGATION FINDINGS:

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*****THIS IS AN AMENDED DOCUMENT DELIVERED ON 2/29/24*****
On 12/19/23 at 7:55am LPA Patrick Ma made an unannounced complaint visit for the complaint received on 12/4/23 for the purpose of delivering findings on the above reference allegations. LPA toured the facility and provided purpose of visit to staff. Director was not initially present and arrived at 9:00am. LPA met with Director, Coralito Garcia. Present at the facility at arrival were 10 daycare children and 4 staff in 2 rooms. Facility was within ratio and capacity.

Based on the information obtained during interviews, observations, and documentation reviewed it is determined that during visits on 12/7/23 and 12/19/23 staff were observed using appropriate voices, interacting with children appropriately and children were observed accessing facility activities, toys and enrichments during appropriate times. Investigation interviews and observations provided insufficient evidence supporting allegations of handling children in a rough manner.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:	DATE: 12/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/29/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20231204154031

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ENCINITAS SHINING STARS	FACILITY NUMBER: 376105111
	VISIT DATE: 12/19/2023

NARRATIVE

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*****THIS IS AN AMENDED DOCUMENT DELIVERED ON 2/29/24*****

Some interviews stated staff may use elevated tones at times to get the children’s attention, but there is insufficient evidence that they yelled at children or that personal rights were violated. Investigation interviews state, teachers have sometimes substituted using hand sanitizer with children for hand washing which is not a deficiency. Director was advised CDC recommends hand washing with soap over the use of hand sanitizer and provided this website as resource https://www.cdc.gov/handwashing/when-how-handwashing.html.

Director stated, since 12/8/23, hand washing with soap has been implemented at all times for children before all meals and returning from outside.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations occurred, therefore the above allegations are found to be Unsubstantiated.

Exit interview conducted and report was reviewed with the Director, Coralito Garcia. A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:	DATE: 12/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/29/2023

LIC9099 (FAS) - (06/04)

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