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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105111
Report Date: 11/15/2024
Date Signed: 11/15/2024 01:17:49 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/01/2024 and conducted by Evaluator Patrick Ma
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20241101144253
FACILITY NAME:ENCINITAS SHINING STARSFACILITY NUMBER:
376105111
ADMINISTRATOR:CORALITO GARCIAFACILITY TYPE:
850
ADDRESS:511 ENCINITAS BOULEVARD #114TELEPHONE:
(760) 436-5433
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:53CENSUS: 19DATE:
11/15/2024
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Statish ChandraTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff are not providing adequate food service to day care children
INVESTIGATION FINDINGS:
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On 11/15/24 at 11:30AM, Licensing Program Analyst (LPA) Patrick Ma made an unannounced visit for the complaint received on 11/1/24 for the purpose of delivering findings on the above referenced allegation. LPA met with Licensee, Statish Chandra and disclosed the reason for the visit. Director was required in the classroom during visit. Present in the facility were:

Carla Thomas outside with 10 preschool children (3-4’s).
Director Coralito Garcia with 6 children in 2’s classroom.
Safia Azimi outside with 3 toddler’s children.

Based on the information obtained during interviews, observations, and documentation reviewed it is determined that there is insufficient menu food to meet day care children’s needs. Interview statements corroborate that children are often unable to have second servings of one or more menu items 2-3 times per week.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 11/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Citations on this Visit Report are Under Appeal!

Control Number 51-CC-20241101144253
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ENCINITAS SHINING STARS
FACILITY NUMBER: 376105111
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/15/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Under Appeal
Type B
11/19/2024
Section Cited
CCR
101227(a)(1)
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101227(a)(1) In child care centers providing meals to children...All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children.
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Licensee stated, food is now delivered on Fridays for the following week operations, instead of Mondays. Licensee will also provide a written plan of correction to the Department by 11/19/24 regarding how they will ensure there is adequate food supplies to meet children’s needs and menu on a consistent basis.
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Based on the information obtained during interviews, observations, and documentation reviewed it is determined that there is insufficient menu food to meet day care children’s needs. Children are often unable to have second servings of one or more menu items 2-3 times per week and food supplies frequently run very low by the end of the week,
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resulting in children being fed whatever is available until the new food shipment arrives which poses/posed a potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 11/15/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/01/2024 and conducted by Evaluator Patrick Ma
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20241101144253

FACILITY NAME:ENCINITAS SHINING STARSFACILITY NUMBER:
376105111
ADMINISTRATOR:CORALITO GARCIAFACILITY TYPE:
850
ADDRESS:511 ENCINITAS BOULEVARD #114TELEPHONE:
(760) 436-5433
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:53CENSUS: 19DATE:
11/15/2024
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Statish ChandraTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff are not adequately supervising day care children
INVESTIGATION FINDINGS:
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On 11/15/24 at 11:30AM, Licensing Program Analyst (LPA) Patrick Ma made an unannounced visit for the complaint received on 11/1/24 for the purpose of delivering findings on the above referenced allegation. LPA met with Licensee, Statish Chandra and disclosed the reason for the visit.

Based on the information obtained during interviews, observations, and documentation reviewed it is determined that staff are placed in circumstances where they do not have full visual supervision of children when they are required to supervise both children using the bathroom and children outdoors, particularly the back right cement area of the playground. Due to the inability to ensure no children shall be left without the supervision of a teacher at any time, Licensee was advised not to have teachers working alone on the playground supervise both children using the bathroom and outdoors. Licensee was also advised to provide adequate staff and supervision as necessary to meet the children's needs per regulations stated below.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 11/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 51-CC-20241101144253
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ENCINITAS SHINING STARS
FACILITY NUMBER: 376105111
VISIT DATE: 11/15/2024
NARRATIVE
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California Code of Regulations, Title 22, Section 101229 The licensee shall provide care and supervision as necessary to meet the children's needs. No child(ren) shall be left without the supervision of a teacher at any time…Supervision shall include visual observation.

LPA also advised Director that per Title 22, Section 101215.1(d) The child care center director, or the substitute director as specified in (f) below, shall be on the premises during the hours the center is in operation.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation is found to be Unsubstantiated.

Exit interview conducted and report was reviewed with the Licensee, Statish Chandra. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 11/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 51-CC-20241101144253
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ENCINITAS SHINING STARS
FACILITY NUMBER: 376105111
VISIT DATE: 11/15/2024
NARRATIVE
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Furthermore, interviews corroborate that food supplies frequently run very low by the end of the week, resulting in children being fed whatever is available on Fridays and Mondays until the new shipment arrives on Mondays, including an incident where the Director picked up pizza from Costco to provide enough food for children at lunch.

Supporting these claims, food shipment invoices show deliveries were made on Monday, October 21, 2024, at 9:48 AM, and on Monday, October 28, 2024, at 3:58 PM.

The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. See LIC 9099D for deficiency cited. Civil penalties in the amount of $250 were issued due to repeat violations previously cited on 3/22/24 due to similar complaint allegations.
Exit interview conducted and report was reviewed with the Licensee Statish Chandra. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 11/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5