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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105111
Report Date: 04/14/2025
Date Signed: 04/14/2025 04:56:59 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/17/2025 and conducted by Evaluator Keturah Lane
COMPLAINT CONTROL NUMBER: 51-CC-20250117125719
FACILITY NAME:ENCINITAS SHINING STARSFACILITY NUMBER:
376105111
ADMINISTRATOR:CORALITO GARCIAFACILITY TYPE:
850
ADDRESS:511 ENCINITAS BOULEVARD #114TELEPHONE:
(760) 436-5433
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:53CENSUS: 15DATE:
04/14/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Coralito GarciaTIME COMPLETED:
05:10 PM
ALLEGATION(S):
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Staff does not ensure commercial disinfecting solution is being used in accordance with label directions.
Staff does not ensure kitchen equipment is kept clean and maintained.
INVESTIGATION FINDINGS:
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On 4/14/25 at 2:00 PM, Licensing Program Analysts Keturah Lane and Edleen Montesa conducted an unannounced complaint visit for the complaint received on 1/21/25 for the purpose of delivering findings on the above referenced allegations. LPAs had arrived earlier at the facility for another reason and were greeted by Director Coralito Garcia and toured the facility. LPAs observed a total of 5 toddlers and 10 preschool children in two classrooms with two staff members. LPAs interviewed four children.

It was alleged that staff does not ensure commercial disinfecting solution is being used in accordance with label directions and staff does not ensure kitchen equipment is kept clean and maintained. Based on LPA's observations during the past three visits to the facility, LPAs observed the kitchen to be clean all three times with the exception of a few dishes that need to be washed in the sink. Based upon interviews with staff, children and parents only two individuals stated the kitchen was not clean and that staff members were using strong smelling disinfectants.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 51-CC-20250117125719
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ENCINITAS SHINING STARS
FACILITY NUMBER: 376105111
VISIT DATE: 04/14/2025
NARRATIVE
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There was no corroborating evidence that staff were not using the cleaning solutions in accordance with label directions. Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violations occurred, therefore the above allegations are found to be UNSUBSTANTIATED. Exit interview conducted and report was reviewed with Director Coralito Garcia. Notice of site visit was provided and must be posted for 30 days.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/17/2025 and conducted by Evaluator Keturah Lane
COMPLAINT CONTROL NUMBER: 51-CC-20250117125719

FACILITY NAME:ENCINITAS SHINING STARSFACILITY NUMBER:
376105111
ADMINISTRATOR:CORALITO GARCIAFACILITY TYPE:
850
ADDRESS:511 ENCINITAS BOULEVARD #114TELEPHONE:
(760) 436-5433
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:53CENSUS: 15DATE:
04/14/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Coralito GarciaTIME COMPLETED:
05:10 PM
ALLEGATION(S):
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2
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Licensee does not ensure adequate food is being provided to day care children.
Licensee does not ensure menu is followed.
Licensee does not ensure age-appropriate toys are provided for day care children.
INVESTIGATION FINDINGS:
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On 4/14/25 at 2:00 PM, Licensing Program Analysts Keturah Lane and Edleen Montesa conducted an unannounced complaint visit for the complaint received on 1/21/25 for the purpose of delivering findings on the above referenced allegations. LPAs had arrived earlier at the facility for another reason and were greeted by Director Coralito Garcia and toured the facility. LPAs observed a total of 5 toddlers and 10 preschool children in two classrooms with two staff members. LPAs interviewed four children.

It was alleged that licensee does not ensure that adequate food is being provided to day care children and licensee does not ensure menu is followed. Based on information obtained during interviews with staff, children and parents, it is determined that 5 out of 6 individuals stated that the owners do not provide adequate food to daycare children and that the menu is not consulted, followed or updated.

(continued onLIC9099-C...)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 51-CC-20250117125719
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ENCINITAS SHINING STARS
FACILITY NUMBER: 376105111
VISIT DATE: 04/14/2025
NARRATIVE
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It was also alleged that licensee does not ensure age-appropriate toys are provided for day care children. Based upon LPAs observations in the preschool and toddler classrooms and information obtained through investigative interviews there is not enough quantity and variety of age-appropriate toys and materials for daycare children.

See LIC9099-D for Type B deficiencies cited.

Exit interview conducted and report was reviewed with Director Coralito Garcia. Notice if site visit was provided and must be posted for 30 days.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 6
Control Number 51-CC-20250117125719
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ENCINITAS SHINING STARS
FACILITY NUMBER: 376105111
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
04/21/2025
Section Cited
CCR
101227(a)(1)
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101227 Food Services (a) In child care centers providing meals to children, the following shall apply: (1) All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children...This requirement was not met as evidenced by...
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Director will provide a week's worth of receipts for food purchased for the preschool and provide written statement on how facility will ensure adequate food is purchased in future via e-mail to LPA Lane by 4/21/25.
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Based upon investigative interviews, 5 out of 6 individuals stated licensee did not ensure adequate food was available for daycare children which is a potential health, safety and personal rights risk to children in care.
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Request Denied
Type B
04/21/2025
Section Cited
CCR
101227(a)(6)
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101227 Food Services (a) In child care centers providing meals to children, the following shall apply: (6) Menus shall be in writing... Copies of the menus as served shall be dated and kept on file for at least 30 days....This requirement was not met as evidenced by...
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Director will provide a written plan on how they are going to ensure they follow the menu plan as provided to parents with any updates as needed via e-mail to LPA Lane by 4/21/25.
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Based upon investigative interviews, 5 out of 6 individuals stated licensee did not follow menu as posted and did not provide menu changes to parents which is a potential health, safety and personal rights risk to children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 51-CC-20250117125719
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ENCINITAS SHINING STARS
FACILITY NUMBER: 376105111
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
04/21/2025
Section Cited
CCR
101239(m)(1)
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101239 Fixtures, Furniture, Equipment and Supplies (m) All play equipment and materials used by children shall be age-appropriate. (1) The licensee shall provide a variety of age-appropriate equipment, toys and materials in good condition and in sufficient quantity to allow children present to fully participate in planned activities. This requirement is not met as evidenced by...
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Director will provide proof that facility has obtained a variety of age-appropriate toys/materials for the toddler and preschool classrooms of sufficient quantity for the capacity of the license via e-mail to LPA Lane by 4/21/25.
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Based upon LPA observation of toys/materials in preschool and toddler classrooms and investigative interviews, licensee did not ensure enough quantity and variety of age-appropriate toys and materials for daycare children which is a potential health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 6