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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105112
Report Date: 04/07/2025
Date Signed: 04/07/2025 05:09:19 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2025 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20250121142126
FACILITY NAME:ENCINITAS SHINING STARS INFANT CENTERFACILITY NUMBER:
376105112
ADMINISTRATOR:CORALITO GARCIAFACILITY TYPE:
830
ADDRESS:511 ENCINITAS BOULEVARD #114TELEPHONE:
(760) 436-5433
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:9CENSUS: 4DATE:
04/07/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Coralito GarciaTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Out of Ratio
INVESTIGATION FINDINGS:
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On 4/7/25 at 9:30 AM, Licensing Program Analysts Keturah Lane and Jody Dye conducted an unannounced complaint visit for the complaint received on 1/21/25 for the purpose of delivering findings on the above referenced allegation. Upon arrival LPAs were greeted by Director Coralito Garcia and toured the facility. LPAs observed a total of 4 infants in the infant classroom with two staff members.
During this visit, LPAs interviewed several staff members and reviewed individual infant sleeping plans for the infants in attendance. LPAs observed sleeping plans to be completed correctly.

It was alleged that the infant classroom is out of ratio. Based upon information obtained from interviews with staff members and parents of enrolled children, it is determined that 6 out of 9 staff members and 2 out of 4 parents stated that they have witnessed more than 4 infants with one teacher multiple times during the past 6-7 months. The allegation is valid because the preponderance of evidence has been met, therefore the above allegation is found to be SUBSTANTIATED. See LIC9099D for Type B deficiency cited.Exit interview conducted and report was reviewed with Director Coralito Garcia. Notice of site visit was provided and must be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 51-CC-20250121142126
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ENCINITAS SHINING STARS INFANT CENTER
FACILITY NUMBER: 376105112
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/21/2025
Section Cited
CCR
101416.5(b)
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101416.5(b) Staff Infant Ratio - There shall be a ratio of one teacher for every four infants in attendance. This requirement was not met as evidenced by…
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POC: Licensee will conduct a training with current staff members and any new staff members on ratio requirements for infants and submit a signed agenda with staff attendance sheet via e-mail to LPA Lane by 4/21/25.
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Based upon staff and parent interviews conducted, 6 out of 9 staff and 2 out of 4 parents stated that the facility was out of ratio repeatedly over the course of the past 6-7 months which is a potential health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2025
LIC9099 (FAS) - (06/04)
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