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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105128
Report Date: 02/06/2025
Date Signed: 02/06/2025 11:55:06 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/03/2025 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 51-CC-20250203091716
FACILITY NAME:LEARNING JUNGLE MISSION GORGEFACILITY NUMBER:
376105128
ADMINISTRATOR:REYNA OCAMPOFACILITY TYPE:
830
ADDRESS:6690 MISSION GORGE RD #R,S,T,QTELEPHONE:
(619) 280-6690
CITY:SAN DIEGOSTATE: CAZIP CODE:
92120
CAPACITY:20CENSUS: 16DATE:
02/06/2025
UNANNOUNCEDTIME BEGAN:
10:18 AM
MET WITH:Reyna OcampoTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff do not ensure facility sinks are free of mold.
INVESTIGATION FINDINGS:
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On 2/6/2025 @ 10:18AM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced inspection in reference to an allegation that the sinks have mold. LPA met and toured the infant areas with Reyna Ocampo. Observed present today were 16 infants - Infant Room #1 with 4 infants and staff Gianina Ward & Dominique Pelham; Infant Room #2 with 12 infants and staff Maria Bautista, Alejandra Ocampo, Brandy Olson and Bailee Garza.
LPA observed that the sink in Room #2 have molds around the faucet, crevices and creases.
Based on LPA's observation, the allegation is substantiated.
The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1) the deficiency is being cited on the attached LIC 9099D. The Notice of Site Visit was provided, and LPA observed posting. Licensee is advised it must remain posted for 30 days. Exit interview conducted and report was reviewed with facility representative, Reyna Ocampo). Appeal rights were also given today.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20250203091716
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LEARNING JUNGLE MISSION GORGE
FACILITY NUMBER: 376105128
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/06/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/13/2025
Section Cited
CCR
101239(e)(4)
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FIXTURES, FURNITURE, EQUIPMENT & SUPPLIES. All toilets, handwashing and bathing facilities shall be maintained in safe and sanitary operating condition.

This requirement was not met as evidenced by:
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Ms. Ocampo stated that she will have the facility maintenance personnel clean the sink. She will submit photos to show correction to the department no later than 2/13/2025. Email address is: Nancy.Diaz@dss.ca.gov
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Based on LPA's observation, the sink in Infant Room #2 was found to have molds around the faucet, creases and crevices area.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/03/2025 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 51-CC-20250203091716

FACILITY NAME:LEARNING JUNGLE MISSION GORGEFACILITY NUMBER:
376105128
ADMINISTRATOR:REYNA OCAMPOFACILITY TYPE:
830
ADDRESS:6690 MISSION GORGE RD #R,S,T,QTELEPHONE:
(619) 280-6690
CITY:SAN DIEGOSTATE: CAZIP CODE:
92120
CAPACITY:20CENSUS: 16DATE:
02/06/2025
UNANNOUNCEDTIME BEGAN:
10:18 AM
MET WITH:Reyna OcampoTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not clean and disinfect toys properly.
INVESTIGATION FINDINGS:
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5
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9
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12
13
On 2/6/2025 @ 10:18AM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced inspection. LPA met and toured the infant areas with Reyna Ocampo. Observed present today were 16 infants - Infant Room #1 with 4 infants and staff Gianina Ward & Dominique Pelham; Infant Room #2 with 12 infants and staff Maria Bautista, Alejandra Ocampo, Brandy Olson and Bailee Garza.
LPA interviewed 7 staff today.
It was alleged that staff do not clean and disinfect toys properly. Based on the information obtained during interviews and observations, it is determined that the allegation is unsubstantiated.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation is found to be Unsubstantiated. Exit interview conducted and report was reviewed with the facility representative, Reyna Ocampo. A notice of site visit was given and must remain posted for 30 days.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3