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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105175
Report Date: 12/04/2025
Date Signed: 12/04/2025 10:59:01 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2025 and conducted by Evaluator Veronica Torres Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20251019145809
FACILITY NAME:EKOBE SCHOOL OF LEARNINGFACILITY NUMBER:
376105175
ADMINISTRATOR:SIMONE HENRIQUESFACILITY TYPE:
860
ADDRESS:4570 MOUNT HERBERT AVENUE, #CTELEPHONE:
(619) 320-8763
CITY:SAN DIEGOSTATE: CAZIP CODE:
92117
CAPACITY:80CENSUS: 13DATE:
12/04/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Simone HenriquesTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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9
Staff inappropriately restrained day care child during nap time.

Staff inappropriately disciplined day care child.

Staff left day care child unsupervised.
INVESTIGATION FINDINGS:
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2
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On 12/04/25 at 10:00 AM Licensing Program Analyst (LPA)vVeronica Torres Gonzalez conducted a follow-up inspection in order to deliver findings to the above allegations. Initial inspection was conducted on 10/22/25. LPA Met with Site Director Simone Henriques.

It was alleged that that staff restrained a child during naptime, failed to provide proper supervision, and used inappropriate discipline. Following interviews, observations, and a review of records, no evidence supported these claims. The LPA observed children napping in accordance with regulations, and both staff and parents reported no concerns about the center’s safety or practices.
Therefore, the information obtained did not conclusively support nor disprove the allegation above. It is determined that the allegation is found to be UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is no preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation(s) is found to be UNSUBSTANTIATED.
An exit interview was completed,with Simone Henriques.
Notice of Site Visit was provided and must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Veronica Torres Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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