376105175-12-4-2025-51-CC-KLAE-DQX5NK-20260202190628

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376105175
Report Date: 12/04/2025
Date Signed: 12/04/2025 10:57:13 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/26/2025 and conducted by Evaluator Veronica Torres Gonzalez

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20250926113701

FACILITY NAME:	EKOBE SCHOOL OF LEARNING		FACILITY NUMBER:	376105175
ADMINISTRATOR:	SIMONE HENRIQUES		FACILITY TYPE:	860
ADDRESS:	4570 MOUNT HERBERT AVENUE, #C		TELEPHONE:	(619) 320-8763
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92117
CAPACITY:	80	CENSUS: 13	DATE:	12/04/2025
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Simone Henriques		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Staff do not provide adequate supervision, resulting in infants sustaining injuries.

Staff did not maintain facility sanitary.

Staff are not addressing pests at the facility.

Staff do not ensure that infants' diapering needs are met.

INVESTIGATION FINDINGS:

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On 12/04/25 at 9:00 AM Licensing Program Analyst (LPA) Veronica Torres Gonzalez conducted a follow-up inspection in order to deliver findings to the above allegations. Initial inspection was conducted on 10/02/25. LPA Met with Site Director Simone Henriques.

It was alleged that inadequate supervision, unmet diapering needs for infants, and unsanitary facility conditions. After interviews, observations, and document reviews, no evidence was found showing lack of supervision or mishandling of children’s needs. The facility was observed to be clean and orderly, and records showed that a past pest issue had been addressed promptly and appropriately. Therefore, the information obtained did not conclusively support nor disprove the allegation above. It is determined that the allegation is found to be UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is no preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation(s) is found to be UNSUBSTANTIATED.
An exit interview was completed, and required documents including the Notice of Site Visit were provided and must be posted for 30 days.

Unsubstantiated

Estimated Days of Completion: 60

SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Veronica Torres Gonzalez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/04/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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