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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105179
Report Date: 03/21/2025
Date Signed: 03/21/2025 01:54:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2024 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20241223110519
FACILITY NAME:BAMBINI MONTESSORI SPANISH ACADEMYFACILITY NUMBER:
376105179
ADMINISTRATOR:CINDY QUINTANA ROOFACILITY TYPE:
860
ADDRESS:616 NORTH COAST HIGHWAY 101TELEPHONE:
(760) 419-0003
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:62CENSUS: 48DATE:
03/21/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Cindy Quintana RooTIME COMPLETED:
01:44 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Staff did not provide adequate supervision resulting in day care child inappropriately hitting another day care child.
2. Staff retaliated against day care child.
3. Staff wrongfully terminated day care child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/21/25 at 12:45 PM, Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced complaint inspection to deliver findings regarding the above allegations. LPA Sutherland met with Director Cindy Quintana Roo and toured the facility. Census was 48 children with 10 staff members in 3 rooms. The Department fully investigated the above allegation. LPA toured and observed multiple staff members in the classrooms having open play time, LPA did not observe any concerning behaviors. The classroom was fully staffed when these incidents occurred. LPA conducted interviews with staff members and parents and there we no corroborating reports of concerns about supervision or injuries. Child #1 (C1) was offered to attend the younger classroom (casa 2) based on being a better fit. Although LPA did not find evidence of the allegations during the investigation, it cannot be conclusively proven or disproven an injury or injuries occurred could have been prevented. Therefore, it is determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation occurred. An exit interview was conducted with the Licensee. A Notice of Site Visit (LIC9213) and Appeal Rights (LIC9058) was provided along with the report (LIC9099) to the Licensee. LPA Sutherland observed Notice of Site Visit being posted. Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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