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13 | On 8/26/26 at 12:00PM, Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced complaint inspection for the purpose of delivering findings regarding the allegation that staff does not ensure reporting requirements are being followed due to neglect. LPA met with Director/ Owner Alexis Velasquez. During the investigation, LPA interviewed relevant parties, including the Director, staff, and parents, and reviewed documentation related to the allegation. The Director provided LPA with a sample of facility “ouch”/incident reports demonstrating that incidents involving children were documented and communicated. Parents interviewed did not voice concerns regarding the facility’s reporting or communication practices. Information obtained during the investigation did not provide sufficient corroborating evidence to support the allegation. Based on interviews conducted and documentation reviewed, LPA was unable to determine that the facility failed to follow required reporting procedures. Although the allegation may have happened or may be valid, there is not a preponderance of evidence to prove or disprove the allegation. Therefore, the allegation is UNSUBSTANTIATED. An exit interview was conducted with the Director/Owner. A copy of this report and Notice of Site Visit were provided.
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