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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105198
Report Date: 08/26/2025
Date Signed: 08/26/2025 12:04:09 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/04/2025 and conducted by Evaluator Hanna Lucas
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20250804172011
FACILITY NAME:BRIGHT KIDSFACILITY NUMBER:
376105198
ADMINISTRATOR:CAROLITO GARCIAFACILITY TYPE:
860
ADDRESS:511 ENCINITAS BLVD SUITE 114TELEPHONE:
(925) 389-7855
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:57CENSUS: 17DATE:
08/26/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Eva CampbellTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Facility is operating out of ratio.
Facility is commingling day care children.
Menu changes do not meet nutritional requirements.
INVESTIGATION FINDINGS:
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On 08/26/2025 Licensing Program Analyst (LPA) Hanna Lucas, made an unannounced visit to deliver findings on the above allegations. LPA conducted the initial complaint inspection on 08/14/2025. LPA met with the Director, Eva Campbell, and inspected the facility. There were 17 children and 4 staff present.

During the investigation, LPA observed five infants with one teacher in the infant room (Sunrise), exceeding the 1:4 teacher/infant ratio regulation. Staff interviews confirmed that due to staff shortages, and call outs, the infant room has been out of ratio on several occasions.

The LPA also observed four preschool children with one toddler(C1) on the preschool playground. Staff and parent interviews revealed that toddlers have been commingling with preschoolers in the preschool classroom as well. The facility’s approved waiver allows for commingling in the Sunny Winter room only, during the first and last hour of operation.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Hanna Lucas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 51-CC-20250804172011
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: BRIGHT KIDS
FACILITY NUMBER: 376105198
VISIT DATE: 08/26/2025
NARRATIVE
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The Director, Eva Campbell, provided the facility’s menu for the month of July, and the LPA observed that it does not meet nutritional requirements, per Title 22 regulation. The preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. (3) TYPE B deficiencies are cited on the attached LIC 9099-D and the facility has been informed that the existing waiver may be rescinded upon further review.

An exit interview was conducted with the Center Director, Eva Campbell. LPA provided a copy of the appeal rights along with a copy of this report. A Notice of Site Visit was provided and must remain for 30 days.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Hanna Lucas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 51-CC-20250804172011
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: BRIGHT KIDS
FACILITY NUMBER: 376105198
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/26/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/26/2025
Section Cited
CCR
101416.5(b)
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101416.5 Staff-Infant Ratio

(b)There shall be a ratio of one teacher for every four infants in attendance...

This requirement was not met as evidenced by...
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The Director, Eva Campbell, will conduct a staff training and will provide documentation of the training agenda and the teacher signatures confirming their attendance, to the Department, by 09/15/2025.
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Based on interviews, and observation, the facility did not comply with the section cited above in that, the LPA observed 5 infants with one teacher (S2) in the infant classroom, which poses/posed a potential health, safety, or personal rights risk to children in care.
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Type B
08/26/2025
Section Cited
CCR
101216.4(a)(2)
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101216.4 Preschool Program with Toddler Component
(a)(2) The toddler program shall be conducted in areas physically separate from those used by older or younger children...This requirement was not met as evidenced by...
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The Director, Eva Campbell, will conduct a staff training and will provide documentation of the training agenda and the teacher signatures confirming their attendance, to the Department, by 09/15/2025.
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Based on interviews, observation, and documents obtained, the facility did not comply with the section cited above in that, the LPA observed C1 outside on the playground with preschool children, which poses/posed a potential health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Hanna Lucas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 51-CC-20250804172011
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: BRIGHT KIDS
FACILITY NUMBER: 376105198
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/26/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/26/2025
Section Cited
CCR
101227(a)(1)
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101227 Food Services

(a) In child care centers providing meals to children... (1) All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children...This requirement was not met as evidenced by...
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The Director, Eva Campbell, will recreate the menu in accordance to Title 7, Code of Federal Regulations, Part 226.20, and provide at least 2 months worth of menus, to the Department, by 09/15/2025.
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Based on interviews, observation, and documents obtained, the facility did not comply with the section cited above in that, the LPA observed lunch provided to the day care children that does not meet requirments for meals, which poses/posed a potential health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Hanna Lucas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/04/2025 and conducted by Evaluator Hanna Lucas
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20250804172011

FACILITY NAME:BRIGHT KIDSFACILITY NUMBER:
376105198
ADMINISTRATOR:CAROLITO GARCIAFACILITY TYPE:
860
ADDRESS:511 ENCINITAS BLVD SUITE 114TELEPHONE:
(925) 389-7855
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:57CENSUS: 17DATE:
08/26/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Eva CampbellTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff did not meet child's needs.
Facility does not provide adequate food to day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/26/2025 Licensing Program Analyst (LPA) Hanna Lucas, made an unannounced visit to deliver findings on the above allegations. LPA conducted the initial complaint inspection on 08/14/2025. LPA met with the Director, Eva Campbell, and inspected the facility. During the inspection there were 17 children, with 4 teachers, present at the facility.

Throughout the investigation, LPA observed facility operation, reviewed pertinent documentation and conducted interviews with staff and parents. LPA observed facility staff tending to children and participating in activities. LPA observed that the children’s breakfast, lunch, and snacks, were of proper quantity and that there was additional food on site, if needed. Parent and staff interviews did not reveal any corroborating concerns. Based on the information obtained, it cannot be conclusively proven or disproved that staff do not meet the children’s needs, nor do not provide adequate food to day-care children. Therefore, the allegations are UNSUBSTANTIATED. Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove or disprove that the alleged violations occurred.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Hanna Lucas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 51-CC-20250804172011
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: BRIGHT KIDS
FACILITY NUMBER: 376105198
VISIT DATE: 08/26/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
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25
26
27
28
29
30
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32
An exit interview was conducted with the Director, Eva Campbell. LPA provided a copy of the appeal rights along with a copy of this report. A Notice of Site Visit was provided and must remain for 30 days.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Hanna Lucas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 6