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32 | During the investigation, LPA conducted multiple visits to the facility. During visits, LPA directly observed positive, attentive, and age-appropriate staff and child interactions. Staff were observed being kind, responsive to children’s needs, and maintaining proper staffing ratios. Children in care appeared comfortable, engaged, and happy. LPA also did not directly observe any clear or visible signs of mishandling on the children during these visits.
To further investigate the allegations, LPA conducted investigative interviews. The investigative interviews were consistent, and it was reported, in isolation, that there may have been an alleged incident to have occurred relating to the allegation but no witness or corroborating documentation to support the allegation. The communication style of staff was described as focused on redirecting behavior, gaining attention when needed, and ensuring safety, which occasionally required raising their voice to alert or direct children, but not in a punitive or harsh manner.
LPA was also provided positive feedback regarding staff behavior and interactions with children, reporting no observations or concerns related to inappropriate speech, mishandling, or unsafe staff conduct. No interviews reported witnessing any actions consistent with the allegations.
During each visit, LPA observed staff demonstrating calm and controlled behavior, adhering to safety practices, and engaging appropriately with children. No inconsistencies or contradictions were found in the interviews, and no observational or documentary evidence was identified to corroborate the allegations at this time.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is determined to be UNSUBSTANTIATED.
No deficiencies were cited during today’s inspection.
A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative, Gabriela “Gaby” Nesic.
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